Clerk II (Background) Sheriff's Office

GENERAL SUMMARY

Provides advanced clerical support within department; processes high volume offense reports with high regards to greeting/meeting the needs of the public.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides Clerical/Customer service, which includes all aspects of office setting. Answering switch board with large volume of telephone calls and assisting/directing civilians to the appropriate offices.
• Intakes and maintains estray account information. 
• Receipting/scanning daily offense reports, data entry of citations, criminal subpoenas/DWI’s for distribution, sorts mail and scanning old reports for retention.
• Coordinates with various offices, prepares correspondence for CID/Patrol offices, maintaining documents on everyday paperwork to complete and distribute to county offices and outside agencies.
• Performs other related duties of a similar nature and level as assigned.

MINIMUM QUALIFICATIONS

Education and Experience

High School diploma or equivalent, with under and including 1-year related experience. A combination of education and experience sufficient to successfully perform the essential functions listed above can be substituted.

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to operate office equipment and related software
• Knowledge of filing 
• Ability to answer and distribute calls
• Strong organizational skills
• Ability to provide excellent customer service
• Data entry and secretarial skills
• Work independently and in a team setting. 
• Handle common inquiries or complaints
• Exercise good judgment and focus on detail as required by the job
• Follow oral and written instructions and procedures
• Establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities

WORKING CONDITIONS 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position typically requires talking, hearing, seeing, grasping, standing, walking, repetitive motions. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Performing the essential functions typically requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. The work involves sitting most of the time.

****************************************

Johnson County is an Equal Opportunity Employer.