Business Analyst - Saas

🌟 We're Hiring: Business Analyst - SaaS! 🌟

💼 Business Analyst – SaaS Platform & AWS Cloud

📍 Location: Singapore
🏢 Work Mode: Work from Office

🎯 Role Overview

We are looking for an experienced Business Analyst with strong experience in requirements gathering, business process analysis, stakeholder management, and technology-driven projects. The ideal candidate should have exposure to SaaS platforms and AWS Cloud environments and be able to translate business requirements into clear technical and functional solutions.

🔹 Key Responsibilities

📋 Business Analysis & Requirements

• Gather, analyse, and document business and functional requirements from stakeholders.

• Conduct requirement workshops, interviews, and discussions with business and technical teams.

• Translate business requirements into functional specifications and user stories.

• Identify business process gaps and recommend improvements.

• Define acceptance criteria and support solution validation.

☁️ SaaS & AWS Cloud

• Work with teams supporting SaaS-based platforms and cloud applications.

• Understand SaaS application architecture, integrations, workflows, and data flows.

• Collaborate with technical teams on AWS Cloud-based solutions.

• Understand AWS services, cloud integrations, APIs, security, and data flows at a functional level.

• Support requirements and impact analysis for cloud migration, enhancement, and integration initiatives.

🔄 Process & Solution Analysis

• Analyse current and future-state business processes.

• Prepare process flows, functional specifications, use cases, and solution documentation.

• Identify dependencies, risks, gaps, and opportunities for process optimisation.

• Work closely with development, QA, infrastructure, cloud, and product teams to ensure requirements are correctly implemented.

🤝 Stakeholder Management

• Collaborate with business users, Product Managers, developers, architects, QA teams, and other stakeholders.

• Facilitate meetings, requirement discussions, demos, and solution walkthroughs.

• Communicate complex technical concepts clearly to business stakeholders.

• Manage requirement clarifications and support issue resolution throughout the project lifecycle.

🧪 Testing & Delivery

• Support SIT, UAT, regression testing, and production implementation activities.

• Prepare test scenarios, test cases, and acceptance criteria where required.

• Validate delivered solutions against business requirements.

• Support defect analysis, prioritisation, and resolution.

• Assist with release planning and post-implementation activities.

✅ Required Skills & Experience

• 🎓 Bachelor's degree in Computer Science, Information Technology, Business, or a related field.

• 💼 Strong experience working as a Business Analyst in technology-driven projects.

• 📋 Strong experience in requirements gathering, business process analysis, functional specifications, and user stories.

• ☁️ Good understanding of AWS Cloud and cloud-based application environments.

• 🖥️ Experience working with SaaS platforms / SaaS applications.

• 🔗 Good understanding of APIs, system integrations, data flows, and application interfaces.

• 🧪 Experience with SIT, UAT, functional testing, and acceptance criteria.

• 🔄 Experience working in Agile/Scrum environments.

• 📊 Experience with tools such as Jira, Confluence, Visio, or equivalent.

• 🤝 Strong stakeholder management and communication skills.

• 📝 Excellent documentation and analytical skills.

⭐ Good to Have

• Experience with AWS services such as EC2, S3, Lambda, RDS, API Gateway, CloudWatch, or equivalent.

• Experience with SaaS product implementation or integration projects.

• Experience with REST APIs and JSON/XML.

• Knowledge of cloud migration or digital transformation projects.

• Experience working with data analytics, reporting, or BI platforms.

• Knowledge of SQL and database concepts.

• Experience in product-based or enterprise technology environments.

🔑 Key Skills

Business Analysis | Requirements Gathering | SaaS Platform | AWS Cloud | Cloud Applications | API Integration | REST API | Business Process Analysis | Functional Specifications | User Stories | UAT | SIT | Agile | Scrum | Stakeholder Management | Jira | Confluence | SQL | Cloud Migration

Ready to help us shape the future of SaaS? 🚀 Apply now and be part of our growth journey!