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Tap Growth ai

Tap Growth ai

MAKATI - Customer Experience Advisors - Oct 2026

Makati, PHOn-sitePermanentFull-time

Posted Oct 21, 2026

🌟 We're Hiring: Customer Experience Advisors! 🌟

Join our dynamic team as a Customer Experience Advisor and play a key role in delivering exceptional service to our clients. We are looking for passionate individuals with at least 2 years of experience who thrive in fast-paced environments and are committed to creating outstanding customer experiences.

πŸ“ Location: Makati, Metro Manila, Philippines

⏰ Work Mode: Work From Office

πŸ’Ό Role: Customer Experience Advisor - Oct 2026

What You'll Do:

🎯 Provide prompt and effective support to customers via multiple channels

πŸ“ž Resolve inquiries and concerns with professionalism and empathy

πŸ“ Document interactions accurately in the system

🀝 Collaborate with team members to ensure seamless customer journeys

πŸ” Identify opportunities for process improvement based on customer feedback

πŸ“ˆ Meet or exceed performance metrics and quality standards

What We're Looking For:

βœ… Minimum 2 years of experience in customer service or related field

βœ… Excellent verbal and written English communication skills

βœ… Strong problem-solving abilities and attention to detail

βœ… Ability to work from our Makati office full-time

βœ… Team player with a positive attitude and adaptability in changing environments

Ready to elevate the customer experience? πŸš€ Apply now and be part of our growing team!

Role snapshot

Job type

Full-time

Email

recruiter@tapgrowth.ai

Required skills

Multi-Channel Customer SupportCustomer Inquiry and Concern ResolutionVerbal English CommunicationWritten English CommunicationEmpathetic Customer ServiceCustomer Interaction DocumentationTeam CollaborationProcess ImprovementPerformance Metrics and Quality StandardsProblem-SolvingAttention to DetailAdaptability in Changing Environments

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