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preferable.ai

preferable.ai

IT Service Desk

Wollongong NSW 2500, Australia, AUOn-sitePermanentFull-time

Posted Sep 22, 2026

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Site Locations: Wollongong, NSW

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

SLA: SBD and NBD support

Skills & Requirements:

Exp in handling desktop/network issues

Capable of installing and upgrading Operating Systems

Install patches

Software and Hardware Break Fix

Well versed IT engineer

Basics of Wi-Fi

Basics of networks, LAN, WAN, Switch and Router Configuration

Install and administer MS Office

Business English with local language

If interested and available to support pls share your CV/Resume to visalakshi.s@eilglobal.com with subject line "IT Support-NSW" or any references is highly appreciated.

Role snapshot

Job type

Full-time

Required skills

Desktop support and desktop issue resolutionNetwork troubleshootingOperating system installation and upgradesPatch management and installationHardware break/fix and repairSoftware troubleshooting and supportWi‑Fi networking (basic)Network fundamentals (LAN and WAN)Switch configurationRouter configurationMicrosoft Office installation and administrationBusiness English communicationSLA-driven support (SBD/NBD awareness)On-call/dispatch and ticket-based support (incident management)

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IT Service Desk at preferable.ai in Wollongong NSW 2500, Australia | Scovai | Scovai