Automotive Warranty Administrator

Automotive Warranty Administrator

Dobbs Asheville Chrysler Dodge Jeep Ram

As an Automotive Warranty Administrator/Warranty Administrator you will be experienced and aware of the latest customer service practices and be a persistent problem solver.


Job Description

• Automotive Warranty Administrators / Warranty Admins review all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
  
• Automotive Warranty Admins keep abreast of all factory recalls and announcements
  
• Reconciling all warranty receivables and working with the accounting department to obtain payments
  
• Automotive Warranty Administrators maintain all service and customer records as required by the warrantor
  
• Utilize technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
  
• Automotive Warranty Administrator will process and post all service warranty RO's
  

Job Type: Full-time

Requirements

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
  
• Experience preferred but not required
  
• Strong customer service skills a must
  
• Must have computer proficiency
  
• Valid driver's license
  
• Must be willing to submit to background check, driving record & drug test
  
  

Experience:

• Administrative: 2 years (Required)
  
• Computer Skills: 2 years (Required)
  

License:

• Driver's License (Required)
  

Benefits

• Compensation is based on experience and is competitive with the retail automotive industry.
  
• We offer excellent benefits.
  

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.