Loan and Recovery Assistant

About the Role

We are looking for a dedicated and proactive Assistant – Loan & Recovery to handle loan processing, follow-ups, collections, and client coordination within the Kathmandu Valley and Outside Valley as well. The role involves regular field visits, so a valid two-wheeler driving license and personal bike are mandatory.

This position offers an excellent opportunity for individuals looking to build a career in loan and recovery operations.

 Key Responsibilities

Loan Support:

• Assist clients with loan applications, document collection, and verification.

• Conduct field visits to clients and showrooms for loan-related activities.

• Coordinate with internal teams for efficient loan processing.

• Maintain accurate records of loan accounts and client communications.

• Respond to client queries regarding loan terms, payments, and procedures.

• Prepare and submit reports on loan processing and client follow-ups.

 Recovery Support:

• Monitor overdue loan accounts and follow up with clients for repayment.

• Conduct field visits, calls, and written communications for recovery.

• Prepare regular reports on loan disbursements and recovery progress.

• Ensure adherence to company policies and regulatory guidelines.

 Requirements & Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is preferred;

• Valid two-wheeler driving license and personal bike are mandatory.

• 1 year of experience in loan, recovery, or customer service preferred (freshers can apply).

• Strong communication and interpersonal skills.

• Proficiency in MS Office (Excel, Word, PowerPoint).

• Ability to work independently and handle field visits effectively.

 Location: Kathmandu and Pokhara