Tap Growth ai
HR Shared Services Executive
Posted Oct 13, 2026
🌟 We're Hiring: HR Shared Services Executive! 🌟
We are seeking a motivated HR Shared Services Executive to join our dynamic team and support various HR operations. This role is perfect for professionals with 1 year of experience. You'll be responsible for delivering efficient HR services and ensuring smooth HR processes across the organization.
📍 Location: Kuala Lumpur, Bukit Bintang⏰ Work Mode: Hybrid
What You'll Do:1. Onboarding- Manage the end-to-end pre-joining and onboarding formalities so that the contractors have a smooth integration. This includes contract issuance, work pass applications, renewals, collection of documents, conducting reference checks and so on.
2. HRIS- Manage the contractors' information and ensure that regular updates are done in the system. Maintain accurate and timely data recordings. Issue letters and support them where required.- Provide end-to-end administrative support including (but not limited to) preparing and uploading documents to Docu Sign for both Contract and Temporary Workers, extension, termination, contract resignations, reference checks, warnings, grievances, leave requests, claims requests, contractor bonuses, renewal or termination of Work Passes.
3. Performance Management- Manage the performance appraisal process as required. Follow up and track completion of performance appraisals for clients that require this.
4. Payroll and Benefits Administration- Ensure timely and accurate payroll information is provided so that contractors receive their salary payments accordingly.- Manage leave, insurance, allowances and other benefits of administration.
5. Disciplinary issues and grievance handling.
6. Off boarding and management of exit process.
7. Ensure processes are administered accurately within defined SLAs.
8. Work closely with the contractors and clients to improve work relationships, build morale, increase productivity and retention.
9. Liaising with internal and external stakeholders- Connect with client regularly and provide HR advisory services as required- Maintain close connection with consultants who place the candidates to ensure that there are no information gaps.- Liaise with the Payroll & Billing team to resolve the contractor timesheet issues, claims, payment issues, client billing issues, overpayments made etc. and inform them on advance listing payments.
What We're Looking For:✅ Minimum HR internship experience or 1 year of experience in HR🌟✅ Strong attention to detail and problem-solving skills✅ Excellent English communication skills and interpersonal abilities✅ Proficient in MS Office Suite (Excel, Word, PowerPoint)✅ Ability to work independently as well as part of a team
Ready to embark on an exciting career journey? 🚀 Apply now and join us in shaping the future of our workforce!
Role snapshot
Job type
Full-time
recruiter@tapgrowth.ai
Required skills
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