Customer Support Executive- (Malayalam and English) -Bangalore

Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Industry: Customer Support / BPO / Service Industry

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and Hindi, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:

• Handle incoming customer queries and provide timely, accurate solutions.
  

• Demonstrate strong problem-solving skills to resolve customer issues effectively.
  

• Maintain a professional and courteous communication style in Telugu and Hindi.
  

• Adhere to office protocols and work full-time from the assigned location.
  

• Maintain daily logs and updates as per company guidelines.
  

• Ensure customer satisfaction and provide support that encourages repeat engagement.
  

Requirements

• Graduate (any discipline).
  

• Strong communication skills in Malayalam and English.
  

• Good problem-solving and analytical abilities.
  

• Willingness to work from the office full-time.
  

• Freshers or candidates with prior customer support experience can apply.
  

• Ability to work in a structured day-shift environment.
  

Other Pointers regarding this job:

• Work Location: Bangalore (On-site, office-based role)
  

• Age Criteria: As per company norms
  

• Gender: Both Male & Female can apply
  

• Eligibility: Freshers or experienced candidates with customer support skills
  

• Qualification: Graduate (any discipline)
  

• Travel Requirement: Not applicable
  

• Work Details: Full-time, office-based, day shift with Sunday off
  

• Communication Skills: Must be fluent in Malayalam & English with strong customer interaction skills
  

Benefits

• Salary: ₹17,000 Net Take Home (NTH) + ₹8,000 Variable Pay
  

• Day shift work
  

• Rotational off
  

• Opportunity to gain experience in customer support for a leading client