Branch Manager

Sales, Marketing & Customer Growth

• Lead branch sales and marketing activities to achieve assigned revenue and lead generation targets.
• Coordinate marketing campaigns and ensure availability of marketing materials.
• Monitor customer acquisition, retention, and churn ratio as directed by management.
• Coordinate with the Fiber and Customer Support teams for smooth installation and service delivery.

Branch Operations & Administration

• Ensure efficient day-to-day operation of the branch and implement strategies to improve productivity.
• Manage office assets, equipment, and operational resources.
• Ensure availability of utilities such as electricity, backup power, and essential infrastructure.
• Act as the primary point of contact for operational issues and situational incidents.

Team Management

• Supervise and guide branch staff to maintain productivity and service quality.
• Coordinate with HR for recruitment, staff onboarding, training, and exit procedures.
• Maintain workplace discipline, address employee concerns, and support staff development.

Financial & Cash Management

• Oversee counter cash collection and ensure timely deposit of customer payments.
• Manage petty cash expenses with proper documentation and compliance with financial procedures.
• Monitor branch expenses and ensure cost control.

Inventory, Asset & Vehicle Management

• Maintain optimal inventory levels and coordinate with the central store for stock management.
• Manage company assets, perform periodic verification, and coordinate asset rollbacks when required.
• Oversee company vehicle registration, insurance, maintenance, and fuel usage.

Compliance & Coordination

• Liaise with government authorities and regulatory bodies when required.
• Ensure proper documentation, legal compliance, and correspondence with relevant stakeholders.
• Support branch setup, maintenance, and renewal of office agreements when necessary.

Reporting

• Monitor branch performance and operational reports.
• Submit regular updates and reports to the Province Operation Manager and Chief Province Officer.

 

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 3 years of relevant experience in stock and inventory management, along with strong operational skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Excellent attention to detail and organizational skills.
• Must possess a two-wheeler with a valid driving license.
• Must have access to and be able to work using a personal laptop.
• Attention to detail and organizational skills.