This is a remote position.

 Support Services Project Manager/Specialist

Project Identifier

LA OTS

Client

STATE OF LOUISIANA, DIVISION OF ADMINISTRATION OFFICE OF TECHNOLOGY SERVICES (OTS)

Location

Remote

Contract Duration

3 years

Interview Type

Online

Tentative Start Date

10/12/2026

Deadline

10/21/2026

Project Overview

The Office of Technology Services (OTS) was established as a means of recognizing cost savings

through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide

variety of existing hardware platforms, operating systems, database management systems, networks,

third-party software, and custom applications.

OTS leads the State’s technology procurement process to standardize technology over the

entire organization, seek efficiencies of operations, maintenance, and scalability of new products

introduced to the OTS suite of services, which can eventually be offered to all in-scope agencies.

Duties/Responsibilities

·        Creation of project documentation

·        Process monitoring;

·        Conduct cost/benefit analysis;

·        Documentation of specifications and requirements tracking.

·        Provide day-to-day support for on-going processes

·        Provide on-going evaluation and improvements for processes; work in needed areas to provide support services for agency’s workload demands.

Requirements

Education

·        Bachelor’s degree in Computer Science, Computer Engineering, Data Science, Management Information Systems, Information Technology, or related field.

Required Experience

• Applicant should have at least five years experience with Trimble Unity Construct (formerly eBuilder).
  
• Applicant should have experience creating new user accounts with the appropriate permissions and perform account maintenance in the Trimble platform.
  
• Applicant should have experience providing general user support for Trimble Unity Construct (formerly eBuilder).
  
• Applicant should have experience with project administration for Trimble Unity Construct (formerly eBuilder).
  
• Applicant should have experience creating and maintaining training materials for Trimble Unity Construct (formerly eBuilder). This includes providing new user basic training, workflow training and administration training as well as new features and process design.
  
• Applicant should have experience in providing guidance in leveraging best practices as well as design sessions and requirements documentation for new process rollouts for Trimble Unity Construct (formerly eBuilder). The applicant shall serve as the lead in process testing.
  
• Applicant should have experience in evaluating the use of cost management and leverage the best practices in cost management using the Trimble platform.
  
• Applicant should provide reporting assistance and report cleanup as well as creating reports, report subscriptions and dashboards for Trimble Unity Construct (formerly eBuilder).
  

Benefits

Standard Employee Benefits.
50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.