Lifecycle -Tech

"Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Role: Tech Manager

Site Location: No. 999 Middle Huaihai Road, Xuhui District, Shanghai, China, 200031

Technical role supporting PCS/MOM infrastructure across APAC. Requires plant infrastructure experience and, where possible, networking skills.

Job Description:

• Provide day-to-day technical support for plant/OT infrastructure supporting PCS and MOM/MES environments.
• Troubleshoot Windows Server, Virtualization, workstations & endpoint issues,

coordinating resolution with relevant support teams and vendors.

• Investigate connectivity issues involving TCP/IP, DNS, DHCP, VLANs, and basic switch

and network configurations.

• Coordinate incident resolution, problem investigation, and infrastructure changes in

alignment with plant operational requirements.

• Work with plant operations, vendors, and cybersecurity teams to address

infrastructure issues and support requirements.

• Communicate technical issues, support updates, and handover information in

Mandarin Chinese and professional English.

• Maintain technical documentation, troubleshooting records, and operational

handover materials.

• Support remote-site troubleshooting and virtualization-related activities where

applicable.

• Support plant outages or maintenance related activities.
• Plant floor, networking and other related documentations.
• Assist with project related activities as needed

If interested and available to support pls share your CV/Resume to visalakshi.s@eilglobal.com with subject line ""Tech Manager - China"" or any references is highly appreciated."