Head of Vendor Management & Outsourcing (M/F)

BIL is a leading player in Luxembourg's financial market. Founded in 1856 as the country's first bank, BIL has contributed significantly to the development of Luxembourg's social and economic landscape. Today, BIL operates across digital banking, wealth management and corporate finance, supporting individuals, entrepreneurs, businesses, and both private and institutional investors. Headquartered in Luxembourg, BIL employs more than 1,800 people and maintains a presence in key financial centers including Luxembourg, Switzerland, France and China. As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

The Head of Vendor Management and Outsourcing is responsible for defining and executing the Bank's vendor strategy framework and leading end-to-end commercial, contractual, and regulatory vendor management activities. The role acts as the Finance-led control tower across the vendor lifecycle, ensuring financial discipline, contractual control, and regulatory compliance while optimizing vendor value and supporting outsourcing decisions.

Your next challenge:

• Define and maintain vendor segmentation (strategic / critical / commodity) and steer the vendor portfolio.
  
• Act as the Outsourcing Activity Manager and represent the Bank towards the Regulator on outsourcing.
  
• Support outsourcing and make-or-buy decisions and monitor vendor concentration and exposure.
  
• Own budgeting, forecasting, cost control, benchmarking and value realization for vendor spend.
  
• Establish and maintain comprehensive reportings, leveraging data analytics to drive decision-making, monitor performance, and provide actionable insights.
  
• Lead contract negotiation, lifecycle management, renewal and commercial governance.
  
• Act as primary commercial face to vendor and manage relationships with strategic vendors and group entities.
  
• Ensure compliance with DORA, EBA and CSSF requirements and maintain outsourcing register.
  
• Establish end-to-end vendor lifecycle governance and coordinate with CIO, Procurement, Legal and Risk.
  
• Lead change management initiatives related to vendor and outsourcing processes, and educate internal stakeholders on best practices, regulatory requirements, and risk awareness.
  
• Foster a culture of continuous learning, provide mentoring and coaching to team members, and promote knowledge sharing and best practices within the team.
  
• Maintain strong first‑line operational risk controls by overseeing vendor, facility and infrastructure processes, ensuring compliance with internal policies and escalating operational or safety risks.

Your skills:

• Master's degree in Business, Finance or Engineering.
  
• Minimum 10 years of relevant experience in vendor management, procurement or outsourcing in regulated environment.
  
• Knowledge of DORA, EBA Outsourcing Guidelines and CSSF frameworks.
  
• Strong negotiation and financial management capabilities.
  
• Strong understanding of IT vendor management, including vendor selection, contract management, performance monitoring, and relationship management.
  
• Strong leadership and people management skills, with the ability to build, develop, and motivate high-performing teams.
  
• Strong stakeholder management and influencing skills.
  
• Excellent analytical, problem-solving, and decision-making capabilities, with a data-driven approach to strategy development.
  
• Demonstrated track record of leading strategic initiatives, business transformation programs, and organizational change at a senior level.
  
• Languages: English and French are required. Proficiency in any additional language would be considered as an asset.
  

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.