Experienced Appointment Setter

Welcome to Roof Maxx of Concord! We're looking for a driven and charismatic Experienced Appointment Setter to join our dynamic sales team on the retail floor. If you thrive in a fast-paced, customer-focused environment and have a knack for connecting with people, this is the perfect opportunity for you.

Role Overview

As an Appointment Setter, you will be the first point of contact for many of our valued customers walking into our retail space. Your primary goal is to engage with potential clients, understand their needs, and skillfully schedule follow-up appointments for our sales closers. You'll be instrumental in building our sales pipeline and ensuring every customer interaction is positive and productive.

Day-to-Day Responsibilities

• Engage Walk-In Customers: Greet customers warmly as they enter the store, initiating conversations and assessing their interest in our products and services.
• Product Expertise: Develop a deep understanding of Roof Maxx's offerings to effectively communicate their benefits and answer initial customer questions.
• Needs Assessment: Ask insightful questions to identify customer needs and pain points related to their roofing requirements.
• Appointment Scheduling: Skillfully guide interested customers through the process of booking a consultation or demonstration with our sales team.
• Information Gathering: Collect necessary customer information accurately and efficiently to facilitate smooth handoffs to closers.
• Team Collaboration: Work closely with fellow sales associates and closers to ensure a seamless customer journey and contribute to overall team success.
• Maintain a Welcoming Environment: Help maintain the cleanliness and organization of the sales floor, ensuring a positive and inviting atmosphere for all visitors.

Compensation

This role offers significant earning potential with a commission-only structure. Top performers can expect to earn between $65,000 and $85,000 annually, reflecting the direct correlation between your success in setting appointments and your income. Your drive and ability to connect with customers will directly impact your financial rewards.

Qualifications

• Must be authorized to work in the United States.
• Must be 18 or older.
• Must possess reliable transportation.
• Must have a mobile device.
• Strong interpersonal and communication skills are essential for building instant rapport, delivering a concise and persuasive pitch, and handling initial inquiries gracefully.
• Resilience and a positive attitude are key to thriving in a dynamic retail environment.
• The ability to quickly read people, ask qualifying questions, and negotiate effectively to book solid appointments is highly valued.
• Self-motivation and discipline are necessary to work independently and consistently achieve daily targets.

About Roof Maxx of Concord

Roof Maxx of Concord is dedicated to providing innovative and sustainable roofing solutions. We pride ourselves on our customer-centric approach and our commitment to quality. Join a team that values collaboration, growth, and making a real difference for our clients.