Operations Supervisor

Job Title: Operations Supervisor

Location: Lagos, Nigeria

Industry: Skincare & Cosmetics (FMCG)

Employment Type: Full-Time (Monday–Friday, 8:00 AM – 5:00 PM)

Grade Level: Mid-Level

Reporting To: General Manager

Monthly Remuneration: ₦400,000 (Net) + Performance Bonuses

Role Overview

We are seeking a highly organized, detail-oriented, and analytical Operations Supervisor to oversee daily operational workflows and drive efficiency across our business functions. In this role, you will play a central part in managing procurement lifecycles, maintaining inventory levels, coordinating logistics, ensuring FMCG regulatory compliance, and facilitating seamless inter-facility communication between our corporate office and manufacturing plant.

Key Responsibilities

• Daily Operations & Process Oversight: Monitor day-to-day operational activities to ensure strict adherence to service standards, production schedules, and operational guidelines.
  
  
• Procurement & Vendor Management: Oversee the end-to-end procurement cycle—raising purchase orders (POs), securing approvals, coordinating with vendors for timely delivery, and reconciling invoices with finance.
  
  
• Inventory & Logistics Coordination: Track stock levels, manage reorder thresholds, and coordinate both inbound and outbound shipments between suppliers, central storage, and production facilities.
  
  
• Inter-Facility Liaison: Act as the operational bridge between office management and factory site teams to align on production needs, supply availability, and resource allocation.
  
  
• Regulatory Compliance & Audits: Ensure compliance with FMCG industry standards; manage necessary documentation, support internal audits, and process regulatory filings.
  
  
• Cross-Functional Collaboration: Partner closely with HR, IT, Finance, and Commercial teams to resolve operational bottlenecks, streamline workflows, and support new system implementations.
  
  
• Reporting & Performance Tracking: Compile daily, weekly, and monthly operational performance metrics to present actionable insights to the General Manager.
  
  

• Monthly Transportation Allowance
  

Requirements

Key Requirements & Competencies

• Educational Background: Bachelor’s degree (Minimum Second Class Lower / 2:2) in Business Administration, Management, Engineering, Economics, or a related discipline.
  
  
• Work Experience: 2 to 3 years of hands-on experience in operations, supply chain, or process management within the FMCG sector (Skincare/Cosmetics preferred).
  
  
• Technical Proficiency: Advanced skills in Microsoft Office Suite (especially Excel and PowerPoint); familiar with stock management principles, ERP/CRM systems, and purchase-to-pay workflows.
  
  
• Core Competencies: Strong command of logistics coordination, invoice reconciliation, inventory control, and FMCG regulatory guidelines.
  
  
• Personal Attributes: High analytical ability, proactive problem-solving capacity, and the agility to manage multiple operational tracks in a fast-paced environment.
  
  

Compensation & Benefits Package

• Competitive Monthly Net Salary ( ₦400,000)
  
• Performance-Based Annual/Quarterly Bonuses
  
• Health Insurance (HMO Coverage)
  
• Contributory Pension Scheme (CPS)