Lead SRE

Client: i8is  |  End Client: Virtusa
Location: Atlanta, GA (Onsite)
Employment Type: W2 / Full-time
Work Authorization: USC / GC
Candidate Rate: $65 to $70/hr on W2 or $120,000 to $130,000 per annum

Position Summary

Dhaka Technologies Limited Company (DTLC) is hiring a Lead SRE on behalf of its client i8is, supporting the end client Virtusa, for an onsite position in Atlanta, GA.

Lead SRE with SRE, DevOps, Cloud Operations, or Infrastructure Engineering.

Lead Site reliability, scalability, security, and operational excellence of customer-facing platforms across Azure, GCP, and Kubernetes environments. Drive production stability through automation, observability, incident management, and continuous improvement initiatives.

Key Responsibilities

• Lead platform reliability, availability, and performance initiatives.
• Design and support cloud infrastructure in Azure and GCP.
• Manage and optimize Kubernetes environments and containerized applications.
• Implement observability and monitoring using Splunk, AppDynamics, and cloud-native tools.
• Support Cloudflare, Zscaler, SQL Server, RabbitMQ, and enterprise networking components.
• Lead major incident response, RCA, and problem management activities.
• Develop automation and self-healing solutions to improve operational efficiency.
• Collaborate with Engineering, Product, Security, and Infrastructure teams to enhance customer experience and platform stability.
• Serve as a technical escalation point for critical production and customer issues.

Required Skills

• 5+ years of experience in SRE, DevOps, Cloud Operations, or Infrastructure Engineering.
• Strong expertise in Azure, GCP, Kubernetes, Cloudflare, Splunk, AppDynamics, SQL Server, RabbitMQ, and Zscaler.
• Solid networking knowledge (DNS, TCP/IP, HTTP/S, CDN, WAF, Load Balancing, SSL/TLS, Firewalls, VPNs).
• Experience with automation and scripting (Python, PowerShell, Bash, Terraform).
• Strong customer-facing communication and stakeholder management skills.

Core Principles

• Automation First - Eliminate manual effort through automation and self-healing systems.
• Observability-Driven Operations - Leverage logs, metrics, traces, and analytics to proactively identify and resolve issues.
• AI-Powered Reliability - Utilize AI and operational intelligence to accelerate detection, diagnosis, and remediation.
• Customer-Centric Mindset - Prioritize customer experience, stability, and business outcomes.
• Operational Excellence - Continuously improve reliability, scalability, and security.

Success Measures

• Service Availability & Uptime
• SLA/SLO Compliance
• MTTR Reduction
• Incident Reduction
• Automation Adoption
• Customer Satisfaction (CSAT)
• Platform Performance & Stability Improvements

How to Apply

Interested candidates are requested to send their updated resume to talent@dhakatech.us with the subject line "Lead SRE - Atlanta, GA".