Sales Consultant

Achieve Sales Targets: Strive to meet and exceed sales targets through effective Customer engagement and sales strategies.

Customer Handling Excellence: Provide exceptional Customer service by addressing inquiries, resolving issues, and ensuring a positive experience throughout the sales process.

Customer Data Management: Accurately enter and maintain Customer data in the system to ensure seamless follow-up, personalized service, and efficient record-keeping.

Relationship Building: Develop and nurture strong relationships with Customers to foster loyalty, encourage repeat business, and generate referrals.

Reporting to: Team Manager Sales as per leadership structure.

Sales Target Achievement

• Execute sales plans to meet and exceed targets.
  
• Monitor sales performance.
  
• Nurture every lead source wisely.
  

Customer Interaction and Services:

• Respond promptly to Customer inquiries, providing accurate information and solutions.
  
• Ensure a smooth and enjoyable Customer journey from initial contact through to post-sale follow-up.
  
• Handle Customer complaints with professionalism, aiming for swift resolution and Customer satisfaction.
  

Data Management and Accuracy

• Accurately input Customer information into the CRM system to maintain up-to-date records.
  
• Regularly review and update Customer data to ensure reliability and relevance.
  
• Utilize Customer data to personalize interactions and enhance service delivery.
  

Relationship Development

• Build strong, trust-based relationships with Customers through consistent and meaningful interactions.
  
• Engage in regular follow-ups to maintain Customer interest and loyalty.
  
• Encourage repeat business and referrals by providing exceptional service and support.
  

Market Analysis and Adaptation

• Keep abreast of market trends, competitor activities, and industry developments.
  
• Suggest sales strategies based on market insights to maintain a competitive edge.
  

Feedback Utilization

• Analyze feedback to identify common themes and areas for improvement.
  
• Suggest changes based on feedback to enhance Customer satisfaction and sales effectiveness.
  

Requirements

Qualification Requirement: Bachelor’s degree in marketing/ sales.

Experience: Minimum 2 Years of Work Experience in automobile sales out of which one year should be with luxury automobile

Skillset Requirement:

• HNI Customer handling
  
• Effective communication
  
• Objection handling
  
• Ability to provide premium Customer experience
  

Benefits

1. Statutory Benefit
2. Mediclaim
3. Incentive