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Rapsys Technologies Pte Ltd.

Rapsys Technologies Pte Ltd.

Project Manager-Servicenow configuration,Saas,CRM,

Singapore, SGOn-sitePermanentFull-time

Posted Oct 29, 2026

🌟 We're Hiring: Project Manager - ServiceNow Configuration, SaaS, CRM! 🌟

We are looking for an experienced and proactive Project Manager to lead and oversee ServiceNow configuration projects within SaaS and CRM environments. The ideal candidate will have a track record of successful project delivery, excellent communication skills, and strong technical knowledge in enterprise platforms.

πŸ“ Location: Singapore, Singapore
⏰ Work Mode: Work from Office
πŸ’Ό Role: Project Manager - ServiceNow Configuration, SaaS, CRM

What You'll Do:
🎯 Lead end-to-end implementation of ServiceNow configuration projects
πŸ”— Coordinate cross-functional teams to ensure timely project delivery
πŸ› οΈ Oversee integration with SaaS and CRM solutions
πŸ“ˆ Monitor project progress, budgets, and risks
🀝 Communicate with stakeholders to gather requirements and provide updates
πŸ“„ Prepare documentation and reports on project status

What We're Looking For:
βœ… Minimum 5 years' experience in project management (ServiceNow/SaaS/CRM)
βœ… Strong understanding of ServiceNow configuration principles
βœ… Proven leadership and team coordination skills
βœ… Excellent problem-solving abilities
βœ… Effective verbal and written communication skills
βœ… Experience managing multiple projects simultaneously

  • ServiceNow / CRM / Case Management implementation or POC
  • Enterprise SaaS implementation
  • Customer service / case processing workflows
  • Requirements gathering, user journeys and test scenarios
  • Stakeholder management
  • AI-assisted CRM / workflow exposure
  • Training, knowledge transfer and documentation


Ready to drive impactful projects? πŸš€ Apply now and join our dynamic team!

Role snapshot

Job type

Full-time

Email

vinitha.r@rapsystechnologies.com

Required skills

Project ManagementEnd-to-End ServiceNow ImplementationServiceNow ConfigurationEnterprise SaaS ImplementationCRM and Case Management ImplementationSaaS and CRM IntegrationCross-Functional Team LeadershipStakeholder Management and Requirements GatheringProject Budget, Progress, and Risk ManagementManaging Multiple Projects SimultaneouslyCustomer Service and Case Processing Workflow DesignUser Journey and Test Scenario DevelopmentProblem-SolvingVerbal and Written CommunicationProject Documentation, Training, and Knowledge Transfer

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