2coms
Branch Head / Workshop In-Charge
Bangalore North, INOn-sitePermanentFull-time
Posted Oct 1, 2026
Job Title: Branch Head / Workshop In-Charge
Location: Qatar (Candidates must be willing to relocate Qatar)
Job Summary:
We are looking for an experienced and dynamic Branch Head / Workshop In-Charge to oversee the daily operations of a multi-brand automotive workshop. The ideal candidate will be responsible for managing technicians, ensuring smooth workflow, maintaining service quality, and handling customer interactions effectively.
Key Responsibilities:
- Manage and supervise day-to-day workshop operations for multiple vehicle brands
- Lead, guide, and allocate work to technicians efficiently
- Monitor repair jobs to ensure timely completion and quality standards
- Handle customer queries, concerns, and complaints professionally
- Coordinate with spare parts team for timely availability of parts and tools
- Ensure adherence to safety standards and maintain workshop cleanliness
- Track job progress and maintain operational reports
- Improve productivity and service efficiency within the workshop
Requirements
- Minimum 5 +years of experience in automotive workshop operations
- Prior experience in a supervisory or managerial role preferred
- Strong knowledge of multi-brand vehicle servicing
- Good leadership and team management skills
- Excellent communication and customer handling abilities
- Ability to work under pressure and meet deadlines
- Only Muslim candidates are eligible to apply
- Diploma / Degree in Automobile Engineering or related field
- GCC experience is an added advantage
- Strong problem-solving and decision-making skills
Role snapshot
Job type
Full-time
Required skills
Workshop Operations ManagementTechnician Supervision and Team LeadershipWork Allocation and Workflow ManagementMulti‑brand Vehicle Servicing KnowledgeService Quality Monitoring and Quality ControlCustomer Communication and Complaint HandlingSpare Parts Coordination and Inventory LiaisonSafety Standards Compliance and Workshop CleanlinessOperational Reporting and Job Progress TrackingProductivity Improvement and Service Efficiency OptimizationTime Management and Ability to Work Under PressureProblem Solving and Decision MakingAutomotive Engineering Technical Knowledge (Diploma/Degree)GCC Regional Experience / Familiarity
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