Housekeeping Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.

About the role

As the Housekeeping Manager, you will lead a dynamic team in delivering exceptional cleanliness standards and personalized guest experiences, ensuring our prestigious property remains a sought-after destination in the region. Your expertise in budget management, team development, and innovative solutions will be essential in maintaining our commitment to world-class hospitality.

What you will do

Lead and manage the daily operations of the Housekeeping Department, ensuring the highest standards of cleanliness, guest satisfaction, and employee engagement.

Recruit, train, and develop a high-performing team of housekeeping professionals, fostering a culture of continuous improvement and excellence.

Oversee the department's budget, forecasting, and cost control measures to ensure financial objectives are met.

Implement and monitor housekeeping standards, procedures, and safety protocols in accordance with local regulations and brand guidelines.

Maintain strong communication and collaboration with other departments to ensure seamless guest experiences and efficient operations.

Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and maintenance standards.

Analyze guest feedback, trends, and industry developments to identify areas for improvement and implement innovative solutions to enhance guest satisfaction and operational efficiency.

What you bring

Minimum of 5 years of experience in a management role within the Housekeeping Department of a luxury hotel or resort.

Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.

Proven experience in budget management, forecasting, and cost control within a housekeeping department.

Extensive knowledge of housekeeping best practices, cleaning techniques, and safety protocols.

Proficient in the use of Property Management Systems and housekeeping-related software.

Fluent in English, both written and verbal; knowledge of additional languages is a plus.

What we offer

Work authorization

Competitive tax free salary

Live out allowance

Medical and life insurance

Paid annual leave

Yearly flight allowance to home country

End of service gratuity

Learning & Development Programs

Career opportunities and international transfer

And more...

Schedule

5 day per week over 48 hours