Waiters set up tables, explain menus, take orders, serve food and beverages, and clean tables in their assigned areas. He/she must know menu items and ingredients to be able to promote the items being served and answer guestsâ€™ questions. Waiters are fully responsible for ensuring the satisfaction of guests in their stations. He/she also coordinates service with his/her Assistant Waiter according to service procedures. Candidates must have experience in a related position in an upscale hotel, resort, or cruise ship, as well as Food & Beverage training certificates.

Habilidades requeridas

Table setup and presentationMenu and ingredient knowledgeMenu presentation and guest communicationUpselling / suggestive selling of menu itemsOrder taking accuracyFood and beverage serviceTable clearing and sanitationGuest satisfaction management / customer serviceTeam coordination with Assistant Waiter / junior staffAdherence to service procedures and SOPsUpscale hospitality service standardsFood & Beverage certification and food safety knowledgeMultitasking and time management

Empleos similares

J-1 Culinary program with Kimpton Epic Hotel

Kimpton Epic Hotel

Miami, USPresencialPermanenteTiempo completo35.360 US$ – 35.360 US$ / año

hace 22 horas