Operations Systems & Process Analyst

Job Summary

We're looking for an Operations Systems & Process Analyst to keep NAYA's operational data, systems, and processes accurate and well-documented. You'll manage master data (products, materials, SKUs), support the Unleashed Software rollout, document SOPs, and build the dashboards and reports that help management make faster, better decisions.

Key Responsibilities

●      Maintain accurate product, material, supplier, and warehouse master data

●      Support and help implement Unleashed inventory/operations software

●      Document SOPs, work instructions, and process maps; maintain a controlled procedure register

●      Analyze operational data to identify inefficiencies and support root-cause investigations

●      Build reconciliation reports and dashboards for Production and Warehouse data

●      Coordinate data consistency across Production, Operations, QA, Finance, Sales, and Marketing

Requirements

Requirements

●      Bachelor's degree in Operations, Computer Science, Industrial Engineering, Business Analytics, Information Systems, Supply Chain, or related field

●      2–4 years' experience in operations analysis, systems administration, process improvement, or data management

●      Strong Excel and data-analysis skills; ERP/MRP experience preferred

●      Experience documenting SOPs and process maps; strong written communication

Key Skills & Competencies

• Analytical thinking
  
• Systems thinking
  
• Data accuracy
  
• Process mapping
  
• Documentation discipline
  
• Continuous improvement
  
• Problem solving
  
• Attention to detail
  
• Cross-functional coordination
  
• Ability to translate processes into practical systems