Back to jobs
ScovaiScovaiJobs
Numentica LLC

Numentica LLC

Salesforce & Amazon Connect Consultant (Fractional)

Los Angeles, USOn-siteContractPart-time

Posted Oct 1, 2026

This is a remote position.

Role Overview:.


We are seeking a highly skilled Salesforce Consultant to deliver professional technical services for an upcoming client engagement. This is a fractional, contract role focused on integrating Amazon Connect with Salesforce Voice/Service Cloud Voice to enhance the contact center and agent experience.


Scope of Work:

  • Architecture & Configuration: Lead assessments and provide hands-on configuration of Salesforce Voice (Service Cloud Voice) and Amazon Connect.
  • Integration & Development: Support development work involving Lambda, APIs, and event-driven integrations to bridge Salesforce and Amazon Connect.
  • Support & Optimization: Provide troubleshooting, testing, UAT assistance, and deployment support for scheduled go-lives.
  • Knowledge Transfer: Deliver comprehensive documentation and knowledge transfer to the client team.

Requirements & Logistics:

  • Experience: Proven expertise in Salesforce (Sales/Service Cloud) and Amazon Connect integration.
  • Commitment: Fractional, as-needed engagement.
  • Capacity: Up to 20 hours per week (ceiling).
  • Total Work Order: Approximately 160 hours over 2 to 2.5 months.
  • Location: USA, Remote.


Role snapshot

Job type

Part-time

Required skills

Salesforce Voice (Service Cloud Voice)Amazon ConnectAWS Lambda (serverless development)API integration (REST/SOAP)Event-driven integrations (webhooks, messaging, event handling)Salesforce Service Cloud configurationSalesforce Sales Cloud configurationContact center architecture and agent experience optimizationSolution architecture and technical assessmentsTroubleshooting and production supportTesting and UAT coordinationDeployment and go-live support (release management)Technical documentation and knowledge transfer

Similar jobs

AI

IT Technical Aid (Part Time)

Advancio, Inc

Los Angeles, USOn-siteContractPart-time
23 days ago
The Staff Pad

Primary Care Physician - Part-Time

The Staff Pad

Los Angeles, USOn-sitePermanentPart-time
16 days ago
Numentica LLC

Senior Full Stack Engineer

Numentica LLC

Los Angeles, USOn-siteContractFull-time
9 days ago
M

Field Service Technician

MasterTech

Los Angeles, USOn-sitePermanentFull-time
yesterday
UP

Digital Marketing & Client Engagement Consultant

Unleashed Potential

Los Angeles, USOn-siteContractPart-time
3 days ago
RD Nutrition Consultants

Part-Time Telehealth Registered Dietitian Position

RD Nutrition Consultants

Los Angeles, USOn-siteContractPart-time
13 days ago