Tap Growth ai
Customer Service Representative
Posted Sep 1, 2026
We're Hiring: Customer Service Representative for Outbound function!ย
We are looking for a dedicated and personable Customer Service Representative to join our team. If you have at least 3 years of experience in OUTBOUND customer support (inside sales support, or retention support) and thrive in a fast-paced environment, we want to hear from you! Join us in Taguig City, Philippines for an opportunity to provide outstanding service and make a difference every day.
๐ Location: Taguig City, Philippines
โฐ Work Mode: Work from Office
๐ผ Role: Customer Service Representative
What You'll Do:
๐ฏ Respond promptly to customer inquiries via phone, email, or chat
๐ค Provide accurate information about products and services
๐ Resolve customer issues efficiently and professionally
๐ Document interactions and follow up on unresolved cases
๐ Collaborate with team members to ensure high-quality service
๐ Maintain positive relationships with customers
What We're Looking For:
โ Minimum 3 years of customer service experience
โ Excellent verbal and written communication skills
โ ย Proven ability to manage follow ups and close the loop with customers and internal teams.
โ Ability to work independently and as part of a team
โ ย Working experience with CRM, case management, ticketing, or knowledge base tools.
โ ย Experience in healthcare, medtech, pharmacy, diagnostics, insurance, wellness,
hospital, clinic, or other patient facing organizations highly preferred
Keen to deliver exceptional service? ๐ Apply now and be part of our growing team!
Role snapshot
Job type
Full-time
recruiter@tapgrowth.ai
Required skills
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