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Tap Growth ai

Tap Growth ai

Customer Service Representative

Taguig City, PHOn-sitePermanentFull-time

Posted Sep 1, 2026

We're Hiring: Customer Service Representative for Outbound function!ย 

We are looking for a dedicated and personable Customer Service Representative to join our team. If you have at least 3 years of experience in OUTBOUND customer support (inside sales support, or retention support) and thrive in a fast-paced environment, we want to hear from you! Join us in Taguig City, Philippines for an opportunity to provide outstanding service and make a difference every day.

๐Ÿ“ Location: Taguig City, Philippines

โฐ Work Mode: Work from Office

๐Ÿ’ผ Role: Customer Service Representative

What You'll Do:

๐ŸŽฏ Respond promptly to customer inquiries via phone, email, or chat

๐Ÿค Provide accurate information about products and services

๐Ÿ“ Resolve customer issues efficiently and professionally

๐Ÿ”„ Document interactions and follow up on unresolved cases

๐Ÿ“Š Collaborate with team members to ensure high-quality service

๐Ÿš€ Maintain positive relationships with customers

What We're Looking For:

โœ… Minimum 3 years of customer service experience

โœ… Excellent verbal and written communication skills

โœ…ย Proven ability to manage follow ups and close the loop with customers and internal teams.

โœ… Ability to work independently and as part of a team

โœ…ย Working experience with CRM, case management, ticketing, or knowledge base tools.

โœ…ย Experience in healthcare, medtech, pharmacy, diagnostics, insurance, wellness,

hospital, clinic, or other patient facing organizations highly preferred

Keen to deliver exceptional service? ๐Ÿš€ Apply now and be part of our growing team!

Role snapshot

Job type

Full-time

Email

recruiter@tapgrowth.ai

Required skills

Outbound customer support (outbound calling)Inside sales supportCustomer retention supportPhone communicationEmail communicationChat communicationCustomer issue resolution / problem solvingDocumentation and case note managementFollow-up and case closure / stakeholder coordinationCRM, case management and ticketing systemsTeam collaborationAbility to work independentlyHealthcare / medtech / patient-facing domain knowledge

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Customer Service Representative at Tap Growth ai in Taguig City | Scovai | Scovai