Hotel Reservations and Sales Coordinator

WE’RE HIRING!

SALES COORDINATOR

Hotel, Cape Town

Are you organised, customer-focused and passionate about sales and hospitality?

My client is looking for a Sales Coordinator to provide vital support to the Sales & Marketing team, manage customer enquiries and help maximise hotel revenue.

THE ROLE

• Handle customer enquiries and requests professionally
• Assist with hotel reservations for FITs, groups and conferences
• Prepare rate proposals and follow up on business opportunities
• Handle non-residential conference enquiries
• Maintain accurate customer databases and records
• Support the Sales team with administration and reporting
• Assist with MIS and departmental reports
• Manage sales collateral and promotional materials
• Build positive relationships with internal and external customers
• Contribute to an efficient, professional Sales Department

Requirements

Diploma/Degree from a reputable hotel school

At least 1 year’s experience in a similar position

Excellent communication and customer service skills

Strong administrative and organisational abilities

Fluent English; additional languages advantageous

Proficiency in Microsoft Office

Working knowledge of OPERA

A professional, proactive and positive approach