Truck / Cartage Dispatcher

• Dispatch and coordinate drivers for daily pickup and delivery routes.
• Monitor vehicle locations and route progress throughout the day utilizing our Samsara GPS Fleet Tracking platform.
• Communicate with drivers regarding route changes, delays, and customer requirements.
• Maintain accurate dispatch records and daily activity logs.
• Coordinate vehicle maintenance schedules and repairs.
• Assist with driver scheduling and timekeeping.
• Respond to customer inquiries regarding deliveries and service status.
• Ensure compliance with company policies and transportation regulations.
• Track and report key operational metrics and delivery performance.
• Work closely with management to improve route efficiency and customer satisfaction.
• Monday through Friday
• Day Shift
• Occasional after-hours phone support as needed

Requirements

• High school diploma or GED.
• Minimum 2 years of cartage / truck transport dispatching experience.
• Strong verbal and written communication skills.
• Excellent multitasking and organizational abilities.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Ability to work independently and make quick decisions.
• Experience with routing, GPS tracking, or transportation management systems.
• Knowledge of the Baltimore-Washington-Northern Virginia corridor.
• Prior experience working with delivery fleets.
• Strong customer service orientation
• Problem-solving and decision-making abilities
• Attention to detail
• Time management
• Team collaboration
• Ability to work under pressure

Benefits

• Competitive salary
• Paid vacation and holidays
• Health benefits available, including dental & vision.
• 401(k) employer-sponsored retirement plan is available.• Opportunities for advancement
• Positive, supportive, focused, and friendly office environment