RQ11491 - Product Manager - Senior

Responsibilities:

Product Strategy & Roadmap

• Define and maintain the product vision, objectives, and roadmap.
  
• Align product priorities with business goals, strategic objectives, and enterprise direction.
  
• Identify opportunities for innovation, modernization, and process improvement.
  
• Develop business cases, value propositions, and product investment recommendations.
  
• Establish product success measures, KPIs, and outcome-based performance metrics.
  

Stakeholder & Business Relationship Management:

• Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.
  
• Lead product discovery activities, workshops, and stakeholder consultations.
  
• Build consensus among diverse stakeholder groups and manage competing priorities.
  
• Communicate product status, roadmap updates, risks, decisions, and outcomes.
  
• Manage stakeholder expectations throughout the product lifecycle.
  

Product Delivery & Agile Leadership:

• Own and prioritize the product backlog based on business value and strategic objectives.
  
• Translate business requirements into user stories, acceptance criteria, and product features.
  
• Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.
  
• Support quality assurance, user acceptance testing, and release readiness activities.
  
• Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.
  

Technology Leadership & Continuous Improvement:

• Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.
  
• Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.
  
• Monitor product performance, customer feedback, and operational metrics.
  
• Drive continuous product enhancements and long-term product evolution.
  
• Support technology modernization initiatives leveraging cloud and enterprise platforms.
  

Governance, Risk & Compliance:

• Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.
  
• Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.
  
• Ensure compliance with security, privacy, accessibility, and regulatory requirements.
  
• Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.
  
• Participate in governance, investment planning, architecture review, and portfolio management processes.
  
• Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).
  

Required Qualifications:

Experience:

• Minimum 5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.
  
• Demonstrated experience leading enterprise-scale digital products from strategy through delivery and ongoing operations.
  
• Experience working within Agile, Scrum, and Lean product delivery environments.
  
• Proven experience managing complex stakeholder environments and influencing executive decision-making.
  
• Experience conducting product discovery, requirements elicitation, and roadmap development.
  

Technical Knowledge:

• Strong understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.
  
• Experience with Microsoft technologies including:
  
  • Dynamics 365
    
  • Power Platform
    
  • Azure
    
  • Dataverse
    
• Experience overseeing or participating in PIA, TRA, and related risk and compliance activities.
  
• Strong understanding of product lifecycle management and digital service delivery.
  

Communication & Leadership:

• Exceptional written and verbal communication skills.
  
• Proven facilitation, negotiation, stakeholder engagement, and conflict resolution skills.
  
• Ability to present complex concepts to executives, business stakeholders, and technical audiences.
  
• Demonstrated ability to produce high-quality documentation, presentations, and executive briefings.
  

Preferred Qualifications:

• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.
  
• Experience delivering products using Microsoft Dynamics 365 and Power Platform.
  
• Experience supporting large-scale digital transformation and modernization initiatives.
  
• Experience within Ontario Public Service (OPS) or broader public sector environments.
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 5+ years of product management experience in IT or digital services
  
• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
  
• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
  
• Exceptional stakeholder engagement and relationship management skills.
  
• Experience with OPS IT project and architectural governance
  
• Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments
  
• Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
  
• Ability to translate business needs into clear, actionable requirements and user stories
  
• Ability to define and communicate a clear product vision and strategy conducting discovery work
  

Nice to have:

• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
  
• Previous OPS/public sector exp.
  

Skill Set Requirements:

Core Skills & Experience:

• Minimum 5 years of Product Management experience.
  
• Experience leading enterprise-scale products from strategy through delivery.
  
• Strong product roadmap, vision, and discovery capabilities.
  
• Demonstrated backlog management, prioritization, and release planning experience.
  
• Proven track record aligning technology investments with business outcomes.
  
• Experience working with Agile, Scrum, and cross-functional delivery teams.
  
• Ability to influence stakeholders and manage competing priorities.
  

Technical Skills & Experience:

• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
  
• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
  
• Experience supporting solution modernization initiatives.
  
• Experience leading or coordinating PIA, TRA, and technology risk management activities.
  
• Ability to evaluate solution options from business, technical, and operational perspectives.
  

Communication & Documentation Skills:

• Exceptional stakeholder engagement and relationship management skills.
  
• Strong facilitation and workshop leadership abilities.
  
• Excellent written communication and documentation skills.
  
• Ability to prepare executive presentations, business cases, roadmaps, and status reports.
  
• Strong negotiation, conflict-management, and consensus-building skills.
  

Public Sector Experience:

• Experience with OPS project, architecture, and governance processes.
  
• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
  
• Experience working in government or broader public sector organizations.