Document Controller – Freight/Shipping/Port Operations

Our international client is looking for a highly organised and detail-oriented Document Controller to join a busy operations team within the freight, shipping and logistics environment.

This role is ideal for someone with approximately 3+ years’ relevant experience in shipping, clearing and forwarding, logistics, freight or import/export operations who is comfortable working with time-sensitive documentation and coordinating with multiple operational stakeholders.

Key Responsibilities

The successful candidate will be responsible for managing and coordinating operational and shipping documentation across the business, including:

• Creating and distributing cargo holding certificates
  

• Preparing and distributing shipping instructions
  

• Preparing cargo declarations
  

• Managing shipment bookings
  

• Preparing and distributing sampling instructions
  

• Distributing dispatch and receipt reports
  

• Finalising draft and original Bills of Lading
  

• Finalising draft and original COQ/COW documentation
  

• Preparing, booking and couriering document packs
  

• Creating and distributing Letters of Indemnity (LOIs)
  

• Maintaining contract registers
  

• Managing sampling dashboards
  

• Maintaining daily document control dashboards
  

• Preparing invitation letters
  

• Maintaining accurate electronic and hard-copy filing systems
  

• Communicating daily with port, sampling and trucking agents
  

• Tracking trucks and providing operational updates
  

• Providing vessel updates
  

• Preparing and distributing photographic reports
  

Requirements

Candidates should have approximately 3+ years’ relevant experience together with one or more of the following qualifications:

• Diploma or Certificate in Freight Forwarding & Customs Compliance
  

• Diploma in Supply Chain Management
  

• Diploma in Logistics Management
  

• Diploma in Import & Export Management
  

• BCom/Bachelor’s degree in Supply Chain Management, Logistics, Transport or International Trade
  

• Customs Compliance or Customs Administration qualification
  

• Other relevant freight, shipping or logistics qualification
  

Experience & Skills

The ideal candidate will have:

• Previous clearing and forwarding experience
  

• Previous shipping experience
  

• Practical understanding of shipping and freight documentation
  

• Strong attention to detail, particularly when working with contractual and operational documents
  

• Strong relationship-management skills when dealing with suppliers, clients and operational partners
  

• Confidence communicating with stakeholders from different countries and backgrounds
  

• Good working knowledge of Microsoft Outlook and Excel
  

• Strong organisational and document-management skills
  

• The ability to manage multiple deadlines in a fast-paced operational environment
  

• A proactive and dependable approach to work
  

Additional Requirements

• A valid driver’s license is essential, as the role may require the collection of documents from time to time
  

• Candidates must be willing to travel when operationally required
  

• Due to the nature of shipping and logistics operations, there may occasionally be a requirement to work on weekends or public holidays when necessary
  

Benefits