RQ00833 - Program Manager - Senior

Key Responsibilities

• Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
  
• Manage relationships with internal and external partners and vendor teams with respect to the Public Health Data Utility and the Immunization Information System initiatives.
  
• Ensure that project deliverables are satisfactorily completed.
  
• Ability to communicate complex technical and contractual information to diverse stakeholders.
  
• Align vendor and partner activities with broader organizational strategies, risk frameworks, and priorities.
  
• Define program scope, objectives, and success metrics.
  
• Develop and maintain program plans, timelines, and budgets.
  
• Coordinate interdependent projects and manage cross-functional teams.
  
• Monitor progress and ensure projects are delivered on time, within scope, and within budget.
  
• Establish and maintain relationships with stakeholders and communicate program status regularly.
  
• Ensure alignment of projects with organizational strategy and goals.
  
• Oversee program documentation and reporting for leadership.
  
• Collaborate with program managers (or equivalent roles) from vendor and partner organizations to ensure alignment and overall progress of the program.
  
• Coordinate and develop materials to present to internal partners, integrated project/program teams, steering committees, etc.
  
• Produce routine and ad-hoc updates on program progress and risks for different audiences as required.
  
• Performs other duties as assigned.
  

Strategic Planning & Management:

• Manage day-to-day program delivery coordination across business, data engineering, analytics, architecture, privacy, security, vendor and operational teams to support PHDU and IIS outcomes.
  
• Responsible for maintaining the PHDU roadmap and working with partners to project and track work associated with the milestones.
  
• Establish stakeholder engagement, communication and governance plans for PHDU roll-out, IIS delivery.
  
• Document, manage and maintain integrated program risks, issues, assumptions, decisions and dependencies for PHDU and IIS.
  
• Work with stakeholders and project teams to conduct regular risk and dependency reviews, identify mitigations and prepare executive-ready status and escalation reports.
  
• Develop and maintain delivery performance measures and KPIs to track PHDU roll-out progress, and IIS readiness and continuous improvement opportunities.
  
• Lead and oversee program strategy from inception through delivery, operational transition, benefits identification, funding alignment and knowledge transfer.
  
• Provide PHO Digital & Data (D&D) leadership with regular program, portfolio and executive status updates.
  

Program Management and Operations:

• Support execution of PHDU roll-out and IIS delivery processes, identify barriers to progress and ensure activities remain aligned to approved business objectives and analytics outcomes.
  
• Ensure accountability across related PHDU roll-out and IIS workstreams through full lifecycle planning, delivery tracking and closure activities.
  
• Ensure delivery is cost-effective, efficient and compliant with PHO, OPS, Ministry, Cluster and project/program management methodologies, standards and frameworks.
  
• Direct, manage and coordinate multidisciplinary teams and matrixed resources across platform roll-out, data pipeline delivery, analytics enablement, and operational readiness including governance.
  
• Provide an organizational view of internal and external dependencies, exposure levels, decisions and escalations affecting PHDU delivery.
  
• Provide leadership, coaching and knowledge transfer to strengthen internal program delivery capability.
  
• Direct stakeholder consultation, facilitation and consensus building; provide program, and project reporting to multiple stakeholders.
  
• Lead strategies and actions to manage change impacts and support roll-out of PHDU-enabled delivery practices.
  
• Supervise the development and communication of program-related updates, governance materials, briefing notes and executive presentations
  

Requirements

Required Skills

• Bachelor’s degree in Business, Management, or related field (Master’s preferred).
  
• 10+ years of experience in program or project management.
  
• PMP or PgMP certification is an asset.
  
• Strong understanding of public health programs and Canadian health data standards.
  
• Strong leadership and organizational skills.
  
• Excellent communication and stakeholder management abilities.
  
• Proficiency in project/program management tools and methodologies (e.g., Agile, PMI standards).
  
• Risk management and budgeting expertise. Experience in leading cross-functional teams and managing vendor-related deliverables across departments.
  
• Ability to manage multiple projects simultaneously.
  
• Excellent communication, stakeholder engagement, and change management skills.
  
• Ability to navigate complex governance structures and policy environments.
  

Desirable Skills

Written and oral communication skills to participate and lead meetings, write and edit systems documentation, prepare and present written reports on findings and alternative solutions, and develop guidelines / best practices.

Interpersonal skills to explain and discuss the advantages and disadvantages of various approaches.

Experience conducting knowledge-transfer sessions and building documentation for technical staff on architecting, designing, and implementing end-to-end data and analytics products.

Expected Skills

Be an advanced professional able to apply concepts, practices, and procedures in practice.

Work with minimal direction and lead and train others in technical components and concepts.

Plan, lead, and deliver complex deliverables that provide options for decisions within the organization.

Bring a high level of expertise in the required skill set, specialized in the technical area, and provide specific advisory support as required.

Must Haves:

• Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
  
• Manage relationships with internal and external partners and vendor teams with respect to the Public Health Data Utility and the Immunization Information System initiatives.
  
• Manage day-to-day program delivery coordination across business, data engineering, analytics, architecture, privacy, security, vendor and operational teams to support PHDU and IIS outcomes.
  
• Responsible for maintaining the PHDU roadmap and working with partners to project and track work associated with the milestones.
  
• Document, manage and maintain integrated program risks, issues, assumptions, decisions and dependencies for PHDU and IIS.