Receptionist

We are seeking a professional, friendly, and customer-focused Receptionist to join our school team. The successful candidate will be the first point of contact for parents, visitors, students, and staff, providing exceptional customer service and administrative support.

Key Responsibilities:

• Welcome visitors and provide a positive first impression of the school.
• Handle telephone calls, emails, and enquiries in a professional and timely manner.
• Provide accurate information regarding admissions, school services, and general enquiries.
• Ensure continuous front desk coverage throughout the school day.
• Record and manage visitor, caller, and student attendance records.
• Process Transfer Certificates (TCs) and maintain accurate documentation.
• Handle parent concerns appropriately and escalate matters when required.
• Support the school with general administrative and secretarial tasks.
• Maintain confidentiality and adhere to all school policies and procedures.
• Attend meetings and collaborate effectively with colleagues.