ScovaiJobsNumentica LLC
Salesforce & Amazon Connect Consultant (Fractional)
Los Angeles, USIn sedeContrattoPart-time
Pubblicato il 1 ott 2026
Questa offerta è pubblicata in EN
This is a remote position.
Role Overview:.
We are seeking a highly skilled Salesforce Consultant to deliver professional technical services for an upcoming client engagement. This is a fractional, contract role focused on integrating Amazon Connect with Salesforce Voice/Service Cloud Voice to enhance the contact center and agent experience.
Scope of Work:
- Architecture & Configuration: Lead assessments and provide hands-on configuration of Salesforce Voice (Service Cloud Voice) and Amazon Connect.
- Integration & Development: Support development work involving Lambda, APIs, and event-driven integrations to bridge Salesforce and Amazon Connect.
- Support & Optimization: Provide troubleshooting, testing, UAT assistance, and deployment support for scheduled go-lives.
- Knowledge Transfer: Deliver comprehensive documentation and knowledge transfer to the client team.
Requirements & Logistics:
- Experience: Proven expertise in Salesforce (Sales/Service Cloud) and Amazon Connect integration.
- Commitment: Fractional, as-needed engagement.
- Capacity: Up to 20 hours per week (ceiling).
- Total Work Order: Approximately 160 hours over 2 to 2.5 months.
- Location: USA, Remote.
Informazioni ruolo
Tipo di lavoro
Part-time
Skill richieste
Salesforce Voice (Service Cloud Voice)Amazon ConnectAWS Lambda (serverless development)API integration (REST/SOAP)Event-driven integrations (webhooks, messaging, event handling)Salesforce Service Cloud configurationSalesforce Sales Cloud configurationContact center architecture and agent experience optimizationSolution architecture and technical assessmentsTroubleshooting and production supportTesting and UAT coordinationDeployment and go-live support (release management)Technical documentation and knowledge transfer
Offerte simili
Senior Full Stack Engineer
Numentica LLC
Los Angeles, USIn sedeContrattoTempo pieno
24 giorni fa
RS
Industrial Refrigeration Service Technician - Ammonia Focus
Refrigeration Systems Construction and Service
Los Angeles, USIn sedeIndeterminatoTempo pieno
l’altro ieri
Bilingual Medical Assistant Floater - Full-Time
The Staff Pad
Los Angeles, USIn sedeIndeterminatoTempo pieno
l’altro ieri
Bilingual Registered Dental Assistant (RDA) Floater | Full-Time | Part-Time
The Staff Pad
Los Angeles, USIn sedeIndeterminatoTempo pieno
l’altro ieri
Leaders/Executives - Chamber of Work & Culture (USA-LA)
Culture Vitale
Los Angeles, USIn sedeContrattoPart-time
3 giorni fa
AL
Sales Account Representative - Scholastic
ATALNT LLC
Los Angeles, USIn sedeIndeterminatoTempo pieno
7 giorni fa