Settlement Administrator

The Settlement Administrator provides supports for customers inquires and daily client funds reconciliation. • Use analytical and investigation skills to resolve customer inquiries. • Respond to telephone and electronic enquiries in a courteous and professional manner. • Process bank traces, chargebacks, and reversals using various 3rd party interfaces • Investigate discrepancies and issue adjustments. • Assist in month-end activates that include but are not limited to preparation and delivery of statements, billing, and making accounting entries. • Safeguarding the interests of the company at all times by compliance with the Payment Card Industry (PCI) and Interac regulations. • Follow established work priorities, ensuring that deadlines are met, and procedures are followed. • Performing general clerical duties. • Assist with special projects as they arise

• A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing. • Exceptional organizational skills with demonstrated attention to detail. • Established ability to exercise absolute discretion and maintain confidentiality. • Highly motivated and able to work well both independently and as part of a team. • Ability to work in a high pressure, fast paced environment. • Confident and versatile, with ability to multi-task and prioritize work, strong time management skills. • A desire to succeed and eagerness to learn new skills. • Basic Excel skills are a must, preferably Intermediate to advanced skills. • Excellent communication and interpersonal skills.