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Recruityard

Spanish Customer Support Advisor - Lisbon

Lisboa, PTऑन-साइटस्थायीपूर्णकालिक

14 अक्टू॰ 2026 को पोस्ट किया गया

यह नौकरी PT में पोस्ट की गई है

We are recruiting Spanish Customer Support Advisors to join an international project within the hospitality/travel sector to work onsite in Lisbon (Santos).

Main responsibilities

  • Provide customer support via phone, email and chat
  • Handle customer questions, complaints and service-related issues
  • Troubleshoot and resolve problems efficiently
  • Escalate cases when necessary
  • Ensure a positive and professional customer experience

Requirements

  • Spanish: C2
  • English: B2
  • High school diploma
  • Previous Customer Service experience is valued, but not mandatory
  • Strong communication and problem-solving skills
  • Availability to work onsite
  • Availability for rotational shifts within a 24/7 operation

Conditions

  • Base salary: €945 gross/month
  • Meal allowance: €8.50 per worked day
  • Performance bonus of up to €120/month, applicable from the 4th month onwards
  • Christmas and Holiday allowances
  • 22 business days of annual leave
  • Health insurance after 6 months
  • 40 hours per week
  • 30-day probation period

Location
  • Lisbon – Santos
  • Work model: 100% onsite

भूमिका सारांश

नौकरी का प्रकार

पूर्णकालिक

आवश्यक कौशल

Spanish language proficiency (C2)English language proficiency (B2)Phone-based customer supportEmail customer supportLive chat customer supportCustomer complaint handlingTroubleshooting and issue resolutionCase escalation managementProblem-solving skillsCustomer service orientation / delivering professional customer experienceShift work / 24/7 rotational schedule flexibilityOnsite work availability (office-based in Lisbon)

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Spanish Customer Support Advisor - Lisbon at Recruityard in Lisboa | Scovai | Scovai