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Tap Growth ai

Tap Growth ai

IT Helpdesk

Singapore, SGрдСрди-рд╕рд╛рдЗрдЯрд╕реНрдерд╛рдпреАрдкреВрд░реНрдгрдХрд╛рд▓рд┐рдХ

9 рдЕрдХреНрдЯреВре░ 2026 рдХреЛ рдкреЛрд╕реНрдЯ рдХрд┐рдпрд╛ рдЧрдпрд╛

рдпрд╣ рдиреМрдХрд░реА EN рдореЗрдВ рдкреЛрд╕реНрдЯ рдХреА рдЧрдИ рд╣реИ

ЁЯМЯ We're Hiring: IT Helpdesk! ЁЯМЯ

We are looking for a dedicated IT Helpdesk professional to join our team in Singapore. If you have at least one year of experience and enjoy solving technical issues, we want to hear from you! You'll play a key role in providing support and ensuring smooth operations for our staff and systems.

ЁЯУН Location: Singapore, Singapore

тП░ Work Mode: Work from Office

ЁЯТ╝ Role: IT Helpdesk

What You'll Do:

ЁЯЦея╕П Provide first-level technical support to staff on hardware, software, and network issues

ЁЯФз Troubleshoot and resolve IT-related problems efficiently

ЁЯУЮ Respond to helpdesk tickets, emails, and phone inquiries promptly

ЁЯЧВя╕П Document issues and solutions for future reference

ЁЯЪА Assist with setup, installation, and configuration of IT equipment

ЁЯФТ Ensure adherence to security protocols and company policies

What We're Looking For:

тЬЕ Minimum 1 year of experience in an IT helpdesk or support role

тЬЕ Strong problem-solving skills and attention to detail

тЬЕ Good communication skills with a customer-focused mindset

тЬЕ Familiarity with Windows/Mac OS, networking basics, and common office applications

тЬЕ Ability to work independently as well as part of a team

Eager to provide excellent IT support? ЁЯЪА Apply nowтАФlet's keep things running smoothly together!

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рдИрдореЗрд▓

recruiter@tapgrowth.ai

рдЖрд╡рд╢реНрдпрдХ рдХреМрд╢рд▓

First-level technical supportHardware troubleshootingSoftware troubleshootingNetworking basics and network troubleshootingHelpdesk ticketing and incident managementDocumentation of issues and solutionsSetup, installation, and configuration of IT equipmentAdherence to security protocols and company IT policiesFamiliarity with Windows and macOSCommon office applications (e.g., Microsoft Office/G Suite)Customer-focused communication and user supportProblem-solving and attention to detail

рд╕рдорд╛рди рдиреМрдХрд░рд┐рдпрд╛рдБ

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