RQ11681 - Systems Analyst - Senior

Description:

The Workforce Information Network (WIN) system is a business-critical Ontario Public Service (OPS) system that is based on the Oracle PeopleSoft Human Capital Management (HCM) Enterprise Resource Planning (ERP) application.

• WIN is used to maintain OPS employees’ human resources (HR), payroll, benefit, absence management, and compensation information.
  
• It is operating on PeopleSoft HCM 9.2 (Image 48) on PeopleTools 8.61.09 (as of July 2026).
  
• The WIN system administers compensation for approximately 68,000 OPS employees, processes payroll and enables the appropriate deductions and remittances to third parties (e.g., income tax to the Canada Revenue Agency).
  
• It is the repository of employee and position data, job descriptions, and grievances/dispute data for within the OPS. The WIN system also maintains socio-demographic data voluntarily provided by OPS employees.
  
• The WIN Digital Onboarding Project will enhance the WIN system in various ways. The project will:
  
• Digitize critical human resources and payroll processes that are currently manual or paper-based, including onboarding, benefits enrolment, and life events management.
  
• Enhance the WIN system by expanding additional employee and manager self-service capabilities (e.g., extension/end to probationary period, certificate numbers, badge numbers), enabling pay and benefits staff to focus on administrative efficiencies realized through this implementation and redirect their efforts towards more value-added activities.
  
• Transition Classic+ pages to the Fluid interface by upgrading additional legacy administrative pages and implementing technical upgrades to be in sync with vendor-supported application capabilities.
  

Responsibilities:

• Work with project teams to develop business systems and applications to meet business needs and priorities.
  
• Analyze business needs in relation to Human Resources clients' programs and service delivery requirements.
  
• Provide clients with business systems consulting expertise on the use of information technology, such as --PeopleSoft, to meet business goals and objectives.
  
• Recommend systems development solutions and configuration which meet clients' needs.
  
• Provide technical expertise and advice in complex systems analysis and design.
  
• Provide leadership in the coordination and development of production support procedures.
  
• Provide support to current production Operational needs
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Peoplesoft HCM Exp.
  
• Knowledge of the business systems technology with emphasis on PeopleSoft HCM , knowledge of the theory and principles of system design to lead the analysis and definition of clients` information technology requirements, experience of PUM upgrade, PS Tools upgrade and Fluid , Classic
  
• Able to design, develop, test and implement business solutions and knowledge of new PeopleSoft development, analysis and design techniques used throughout the system development lifecycle especially on HR, Absence Management , Time Labour, Payroll, and Benefit Administration
  
• Skills: very good verbal communication skills to discuss system requirements with clients as well as technical requirements in clear non-technical terms. Written skills to prepare various reports, presentations, systems documentation and manuals , Interpersonal skills to work with various stakeholders and achieve business goals
  
• knowledge of project management methodologies and practices to lead change initiatives related to enterprise level HCM system changes and optimizations, knowledge of change management, including techniques, trends and resources management for an enterprise HCM system
  

Nice to have:

• Previous OPS/Public Sector exp.
  

Skill Set Requirements:

• Knowledge of the business systems technology with emphasis on PeopleSoft , knowledge of the theory and principles of system design to lead the analysis and definition of clients` information technology requirements, experience of PUM upgrade, PS Tools upgrade and Fluid , Classic+
  
• Able to design, develop, test and implement business solutions and knowledge of new PeopleSoft development, analysis and design techniques used throughout the system development lifecycle especially on HR, Absence Management , Time Labour, Payroll, and Benefit Administration
  
• Experience to evaluate information technology options in the PeopleSoft enterprise resource planning (ERP) application for clients in the development of new functionality or system modifications , evaluative skills to provide clients with various recommendations and outline advantages and disadvantages of each
  
• Ability to understand clients` businesses processes and recommend necessary systems development solutions that promote IT strategies
  
• Communication and Interpersonal Skills: very good verbal communication skills to discuss system requirements with clients as well as technical requirements in clear non-technical terms. Written skills to prepare various reports, presentations, systems documentation and manuals , Interpersonal skills to work with various stakeholders and achieve business goals
  
• knowledge of project management methodologies and practices to lead change initiatives related to enterprise level HCM system changes and optimizations, knowledge of change management, including techniques, trends and resources management for an enterprise HCM system