Account Manager

Your primary objective will be to generate new business and expand our market reach.

You will:

• Identify and develop new business opportunities in Luxembourg
• Prospect and engage with new customers
• Build and continuously develop a strong and qualified sales pipeline
• Identify market trends, customer needs and emerging opportunities in Cloud, IT infrastructure, cybersecurity, data and digital transformation
• Develop and execute business development strategies for targeted markets and industries
• Build relationships with key decision-makers and develop a strong network within target markets
• Identify and develop strategic partnerships where they can strengthen market reach, accelerate business development or complement our existing capabilities
• Work closely with internal technical and commercial teams to translate customer needs into relevant solutions and compelling value propositions
• Monitor market developments, competition and customer expectations and translate these insights into actionable business opportunities
• Track business development activities, pipeline development and commercial performance through appropriate reporting tools

Your impact

Your success will be measured both by business growth and market development.

Key quantitative objectives include:

• New business and contracts generated
• Growth and quality of the sales pipeline
• Number and quality of new customers and prospects engaged
• Development of a strong network of complementary strategic partners
• New markets and business opportunities successfully opened

Your qualitative contribution will include:

• Strengthening our visibility and positioning across the Luxembourg market
• Developing a strong reputation as a trusted technology and cloud partner
• Creating a differentiated value proposition around Cloud, IT infrastructure and cybersecurity
• Building long-term, trust-based relationships with customers, prospects and partners
• Contributing to a strong customer-centric culture
• Fostering effective collaboration with internal teams and strategic stakeholders

Qualifications

You are an Account Manager with an entrepreneurial and customer-oriented mindset, passionate about technology and motivated by building strong customer relationships, developing existing accounts and identifying new business opportunities.

You have:

• A Master's degree in Business, Engineering, IT or a related field, or equivalent experience
• Proven experience in account management and/or business development, ideally within the IT, Cloud, infrastructure, cybersecurity or technology sector
• A strong track record in developing customer relationships, growing accounts and generating new business opportunities
• The ability to understand customer needs, identify business opportunities and translate them into relevant solutions
• Strong negotiation and influencing skills
• Excellent communication and presentation skills, with the ability to engage confidently with senior decision-makers
• A strong customer-centric mindset and a genuine interest in building long-term trusted relationships
• An entrepreneurial approach, with a high degree of autonomy, initiative and persistence
• The ability to work collaboratively with internal teams and share information effectively
• A strong analytical mindset and the ability to understand and interpret business and customer data
• Excellent writing and reporting skills
• Good command of Excel, reporting and Business Intelligence tools

Languages

You are fluent in:

• French
• English