ScovaiJobsAstra North Infoteck Inc.
Bilingual API Support Analyst – L2/L3, REST/SOAP, API Integrations
Toronto, CASur siteContratTemps plein
Publié 28 août 2026
Cet emploi est publié en EN
API Support Analyst – L2/L3, REST/SOAP, API Integrations & Bilingual French
Location: Toronto; Hybrid 2 days a week
Job Description
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents.
Top 3 Required Skills
• L2/L3 Production Support experience for enterprise applications and integrations.
• Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations.
• Bilingual communication skills (English & French).
Top 3 Preferred Skills
• Experience with API management/testing tools such as Postman, Swagger, Apigee, MuleSoft, or API Gateway platforms.
• Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, or ELK.
• Banking/Financial Services domain experience.
Experience
• 5+ years of application support experience, including API and integration support.
• Hands-on experience with REST APIs, JSON, XML, OAuth, JWT, SSL/TLS, and API security concepts.
• Experience working with external vendors and third-party integrations.
Location: Toronto; Hybrid 2 days a week
Job Description
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents.
Top 3 Required Skills
• L2/L3 Production Support experience for enterprise applications and integrations.
• Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations.
• Bilingual communication skills (English & French).
Top 3 Preferred Skills
• Experience with API management/testing tools such as Postman, Swagger, Apigee, MuleSoft, or API Gateway platforms.
• Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, or ELK.
• Banking/Financial Services domain experience.
Experience
• 5+ years of application support experience, including API and integration support.
• Hands-on experience with REST APIs, JSON, XML, OAuth, JWT, SSL/TLS, and API security concepts.
• Experience working with external vendors and third-party integrations.
Aperçu du poste
Type de poste
Temps plein
Compétences requises
L2/L3 Production SupportAPI troubleshooting (request/response analysis)REST APIsSOAP APIsOAuth and JWT authenticationSSL/TLSAPI security conceptsJSONXMLVendor/third-party API integrationsPostmanApigeeMuleSoftSplunk (monitoring/logging)Bilingual communication (English & French)
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