About Shape Solutions Shape Solutions (Private) Limited is a digital agency based in Islamabad, serving UK clients across web development, SEO and marketing, automation, CRM, and AI tooling.

Role Summary We are hiring a Sales Executive to handle leads for our flagship UK client, Axis Solicitors — a UK law firm specialising in immigration and family law. Leads are generated through our marketing systems and delivered straight into the CRM. Your job is to call them fast, qualify them properly, and convert them into booked consultations with the Axis Solicitors legal team. Success in this role is measured on booked, attended consultations — not on call volume.

Key Responsibilities

Call and qualify incoming leads promptly — speed-to-lead is the single biggest driver of conversion
Convert qualified leads into booked consultations with the Axis Solicitors legal team
Run structured follow-up sequences across calls, WhatsApp, and email until a lead converts or closes out
Keep the GoHighLevel CRM fully updated — notes, pipeline stages, and outcomes on every single lead
Handle conversations with empathy and professionalism, as many callers are dealing with sensitive immigration or family matters
Explain service options and fees clearly, and handle objections calmly and confidently
Meet weekly and monthly booking and conversion targets
Report daily activity and performance to the Sales Manager

Requirements

1–3 years of experience in sales, telesales, or a client-facing role (international campaign or call centre experience is a strong plus)
Fluent, confident spoken English — you will be speaking with UK-based callers every day
Strong phone manner: clear, warm, and persuasive without being pushy
Comfortable working a UK-aligned shift
Familiarity with any CRM; GoHighLevel experience is a plus
Organised and consistent with follow-ups — nothing slips through
Resilient and target-driven, with the discipline to work a pipeline daily

Benefits

Performance-based commission / bonus on booked consultations
Paid annual, casual, and sick leave
Annual performance-based increment

Compétences requises

Lead qualification and rapid response (speed-to-lead)Appointment booking and conversion (consultation scheduling)Telesales / telephone sellingMulti-channel follow-up and sequence management (calls, WhatsApp, email)CRM usage and pipeline management (GoHighLevel experience preferred)Accurate CRM documentation and note-takingEmpathetic client communication (handling sensitive immigration/family matters)Objection handling and clear pricing/service explanationFluent spoken English for UK-based callersProfessional phone manner — clear, warm, persuasiveResilience and target-driven sales disciplineDaily activity reporting and performance trackingWillingness to work UK-aligned shift / schedule flexibility

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