Account Manager - Business Development (Mombasa)

Job Title: Account Manager – Business Development

Reports to: Branch Manager

Employment Type: Full-time, Permanent

Department: Branch Manager

COMPANY INFORMATION

Our client is a leading risk advisory and insurance brokerage firm. The business delivers tailored risk management, insurance, and human capital solutions designed to help organizations and individuals secure their future across the continent.The firm partners with companies across diverse sectors to deliver dynamic, high-impact solutions driven by a commitment to service excellence and innovation. As operational capabilities expand, the organization is seeking an Account Manager – Business Development to drive corporate business growth, acquire new clients, expand the general insurance portfolio, and strengthen client relationships in Mombasa.

ROLE PURPOSE

The role focuses on revenue generation, client retention, tailored insurance solutions, and excellent client experience. The ideal candidate is a commercially driven insurance professional with strong corporate sales, networking, negotiation, and account management skills, and a proven ability to achieve business targets.

DUTIES AND RESPONSIBILITIES

• Business Development & Acquisition: Identify new markets and corporate prospects, develop sales pipelines, convert business opportunities, and achieve agreed revenue and premium targets.
  
• Portfolio Growth: Promote tailored general insurance solutions, identify cross-selling and up-selling opportunities, and grow the corporate client portfolio.
  
• Client Relationship Management: Build and maintain strong client relationships, manage accounts, drive renewals and retention, and ensure excellent service delivery.
  
• Sales & Account Management: Manage sales pipelines, prepare proposals and quotations, negotiate deals, maintain accurate client records, and monitor sales performance.
  
• Premium Collection & Compliance: Follow up on premium payments, support timely collections, prepare business reports, and ensure compliance with company policies and applicable insurance regulations.
  
  

Requirements

QUALIFICATIONS, EXPERIENCE & ATTRIBUTES

• Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.
  
• Professional insurance qualification (IIK or CII) is an added advantage.
  
• 8 years of proven experience in corporate insurance sales, business development, or account management.
  
• Demonstrated track record in new business acquisition, portfolio growth, and achieving sales targets.
  
• Experience managing corporate clients, renewals, premium collection, and sales reporting.
  
• Strong understanding of general insurance products and client risk needs.
  

KEY COMPETENCIES

• Commercial acumen and results orientation
  
• General insurance knowledge and solution-based selling.
  
• Client relationship management, retention, and networking.
  
• Negotiation, communication, and influencing skills.
  
• Sales pipeline, account, and performance management.
  
• Accountability, initiative, and stakeholder collaboration.