Repairs Operations Manager

3 months contract with a local authority

 Rate: £49.06 per hour umbrella

Summary

• The Repairs Operations Manager plays a crucial role in overseeing the Council's responsive repairs service for occupied properties. This position ensures that residents live in homes that are safe, well-maintained, and compliant with all statutory and quality standards. The manager will lead a large-scale operation, delivering top-notch repairs and maintenance services across approximately 25,000 Council properties.
  

Responsibilities

• Direct and manage the responsive repairs service for occupied Council properties.
  
• Supervise a multi-disciplinary repairs operation covering around 25,000 properties.
  
• Ensure repairs are conducted safely, efficiently, and to a high standard within agreed timelines.
  
• Collaborate with operational teams and Direct Labour Organisation (DLO) services for effective service delivery.
  
• Monitor and enhance service performance through strategic planning, performance management, and continuous improvement efforts.
  
• Manage and develop a substantial operational workforce, including up to 6 direct reports and about 125 indirect reports.
  
• Lead activities related to recruitment, retention, performance management, and workforce development.
  
• Establish clear objectives and performance standards for teams, ensuring accountability.
  
• Foster a positive, customer-focused, and high-performance culture.
  
• Support apprenticeships, mentoring, coaching, and career development opportunities.
  

Requirements:

• Significant management experience in housing, property maintenance, repairs, construction, or a similar operational environment.
  
• Extensive experience in managing large multi-disciplinary teams and complex service operations.
  
• Proven expertise in budget management, financial planning, cost control, and forecasting.
  
• Relevant professional experience demonstrating the required level of operational and leadership capability.
  

Additional Information

• Contract Duration: 3 months with a local authority
  
• Rate: £49.06 per hour umbrella
  
• Working Hours: 35 hours per week
  
• Payment Schedule: Bi-weekly
  
• Application Note: Pay rate is negotiable. Please specify your desired Umbrella Rate on the CV.
  
• Urgency: The role closes soon, apply ASAP.