Sales Manager

Role Summary:

Spicetel  is seeking an experienced and performance-driven Sales Manager to lead its Telecom Modern Trade operations across the UAE. The role involves managing a geographically dispersed field sales team, driving outlet productivity, developing frontline leadership, maintaining retail-partner relationships, and ensuring ethical and compliant sales practices.

• Deliver monthly sales, revenue, productivity, and quality targets.
  
• Lead, coach, and monitor Team Managers and Sales Executives.
  
• Conduct regular market and outlet visits across the UAE.
  
• Develop outlet-level performance and recovery plans.
  
• Manage staffing, deployment, attendance, retention, and succession requirements.
  
• Maintain strong relationships with telecom-principal and retail-partner representatives.
  
• Monitor customer complaints, claw backs, mis-selling, and compliance risks.
  
• Prepare performance dashboards and present action plans to senior management.
  
• Coordinate with Operations, HR, Finance, and other support functions.
  
• Build a performance-oriented, ethical, and sustainable sales culture.
  

Requirements

• Minimum 02 years of managerial experience in GCC Modern Trade, preferably within UAE telecom sales.
  
• Proven experience managing a large, multi-location field sales team.
  
• Demonstrated success in achieving sales targets and improving staff productivity.
  
• Strong knowledge of retail sales operations, performance management, customer experience, and compliance controls.
  
• Strong analytical, coaching, communication, and stakeholder-management skills.
  
• Proficiency in Excel and PowerPoint.
  
• Valid UAE driving license  and willingness to travel extensively across the UAE.
  

Benefits

• Company Visa 
  
• Medical Insurance
  
• 30 days Annual Leave