Contact Worker

3 months contract with a Local Authority

Umbrella - 16.43 per hour  - Umbrella

Job Purpose

As a Contact Worker, you will supervise family time sessions between children and their families, ensuring that all contact takes place in a safe, positive, and child-focused environment. You will observe interactions, support positive family relationships, and produce accurate factual recordings that may be used within court proceedings.

Key Duties/Accountabilities

• Supervise contact sessions between children and family members.
  
• Ensure family time is safe, child-centred, and appropriate.
  
• Observe and monitor interactions during contact sessions.
  
• Produce accurate, factual, and professional written reports following each session.
  
• Maintain detailed records that may be submitted as evidence in court proceedings.
  
• Support children and families during supervised contact sessions.
  
• Promote safeguarding and the welfare of children at all times.
  
• Facilitate contact sessions within designated venues and community settings.
  
• Work collaboratively with social workers and other professionals.
  
• Maintain confidentiality and comply with data protection requirements.
  
• Ensure all observations and recordings meet required service standards.
  

Essential Experience Required

• Experience working with children, young people, or families.
  
• Experience within Social Care, Family Support, Youth Work, Residential Care, Education, Children's Services, or similar settings.
  
• Experience producing accurate written records and reports.
  
• Understanding of safeguarding and child protection principles.
  
• Ability to observe and record information objectively and factually.
  
• Strong communication and interpersonal skills.
  
• Ability to manage challenging situations professionally.
  
• Experience working with vulnerable children and families is desirable.
  

Essential Qualifications Required

• Relevant experience in Children's Services, Family Support, Social Care, or related field.
  
• Good written and verbal communication skills.
  
• Enhanced DBS (or willingness to obtain one).
  

Additional Information to Note

• Working hours: 37 hours per week.
  
• Location: Worcestershire.
  
• Supplier submission deadline: 20th September 2026.
  
• Apply ASAP.