Shop Assistant

'Oseyo' in Korean means 'Welcome', which is the message at the very core of our brand. 
Starting in 2015 with a small shop on Tottenham Court Road, Oseyo has been reinventing the asian supermarket industry in the UK. Now with multiple stores across the UK and counting, we are committed to bringing the elegance and vibrance of Asia to our customers, with a focus on a high quality shopping experience and vast array of products. Oseyo boasts a logistic chain spanning across the globe to be able to bring the best ingredients right to customers, all of which is possible due to our dedicated teams who are passionate about our brand and what we do. 

As a Shop Assistant at Oseyo, you will play a key role in delivering an excellent shopping experience for customers. You will support the day-to-day running of the store by providing friendly customer service, maintaining high standards of presentation, and assisting with stock and sales activities.

Starting salary: if you are aged 21 or above, your starting salary will be £12.85 per hour; 
if you are aged 20 or under, your starting salary will be £11.00 per hour.

Responsibilities

• Providing excellent service in every interaction with our customers, delivering great shopping experiences, and ensuring customer satisfaction at all times.
• Operating till transections securely and accurately based on till operational procedures.
• Receiving, processing, and organising store deliveries which includes moving potentially heavy boxes up and down flights of stairs.
• Ensuring that products are displayed and replenished in line with the Company’s standards and the compliance with First-In-First-Out stock rotation system.
• Maintaining knowledge of store products to provide advice and recommendations to customers as needed.
• Assisting customers in locating desired items.
• Handling food products and ensuring food hygiene and safety standards are complied.
• Maintaining Health and Safety standards.
• General cleaning and maintenance of shop.
• Safely lift and move items weighing up to 23kg on a regular basis as part of stocking, merchandising, and inventory tasks in a fast-paced retail environment.

Requirements

• To meet the operational requirements of this role, you are expected to maintain availability to work both morning and evening shifts across at least five days each week.
• Previous retail, customer service, or hospitality experience is desirable but not essential.
• Strong communication and interpersonal skills.
• A positive attitude with a willingness to learn.
• Ability to work efficiently in a fast-paced environment.
• Good attention to detail and organisational skills.
• Reliable, punctual, and able to work as part of a team.
• Interest in Korean and Asian food products is an advantage.
• Korean, Chinese, Japanese or any other east or south east asian language skill is welcomed but not essential. 

Benefits

Aside from working with fellow Oseyo team members (we think it’s a treat),  you’ll also get:

• Employee discount at any of our stores.
• Company pension.
• Access to mental health support.