The Staff Pad
Account Manager
Brooklyn, USSur siteCDITemps plein
Publié 1 nov. 2026
Cet emploi est publié en EN
The Staff Pad has partnered with a global leader in fine art logistics, to hire an experienced and client-focused Account Manager.
This is an exciting opportunity to work with high-value collections, prestigious clients, and complex logistics projects in a fast-paced, detail-driven environment.
What You’ll Do
As an Account Manager, you will act as a strategic partner to clients while leading projects from initial consultation through completion.
Client Relationship Management
Join an organization trusted for over 40 years by collectors, galleries, designers, and auction houses worldwide, delivering white-glove logistics with precision, discretion, and care.
This is an exciting opportunity to work with high-value collections, prestigious clients, and complex logistics projects in a fast-paced, detail-driven environment.
What You’ll Do
As an Account Manager, you will act as a strategic partner to clients while leading projects from initial consultation through completion.
Client Relationship Management
- Serve as the primary point of contact for assigned client accounts
- Build and maintain strong, long-term client relationships
- Understand client needs to deliver tailored logistics solutions
- Represent the company at meetings, site visits, and industry events
- Manage domestic and international shipments end-to-end
- Coordinate with internal teams (operations, dispatch, storage, finance)
- Oversee packing, transport, and installation of high-value items
- Ensure projects meet timelines, budgets, and service expectations
- Prepare and manage customs and regulatory documentation
- Ensure compliance with import/export requirements
- Maintain accurate inventories and shipping documentation
- Develop quotes and invoices aligned with profitability targets
- Track project costs and margins
- Support revenue goals (monthly individual target: $80,000)
- Partner with leadership on complex accounts
- Mentor junior team members
- Collaborate across national and international teams
- Grow existing client accounts and identify new opportunities
- Support marketing and client engagement initiatives
- Contribute to pricing and service strategy
- Bachelor’s degree or equivalent experience
- 5+ years of account management experience in fine art logistics, luxury services, design, or similar industries
- Experience managing high-value client portfolios and complex projects
- Strong understanding of logistics operations and project costing
- Excellent communication, organization, and negotiation skills
- Proficiency in Microsoft Office (Moveware or The Studio is a plus)
- Work with a globally respected leader in fine art logistics
- Exposure to high-profile clients and unique, high-value projects
- Collaborative, team-driven environment with growth potential
- Opportunity to make a direct impact on client experience and business success
Join an organization trusted for over 40 years by collectors, galleries, designers, and auction houses worldwide, delivering white-glove logistics with precision, discretion, and care.
Aperçu du poste
Type de poste
Temps plein
Compétences requises
Client Relationship ManagementClient Needs Assessment and Logistics Solution DesignEnd-to-End Project ManagementDomestic and International Logistics OperationsCross-Functional Stakeholder CoordinationHigh-Value Item Packing, Transport, and Installation OversightCustoms and Regulatory DocumentationImport/Export ComplianceInventory and Shipping Documentation ManagementProject Costing, Budget, and Margin ManagementQuoting and InvoicingNegotiationAccount Growth and Business DevelopmentClient Communication and PresentationMicrosoft Office
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