Identity and Access Management Lead_TX

Overview / Responsibilities

• Overview: The Identity and Access Management (IAM) Lead provides day-to-day operational leadership for the IAM function. This hands-on, contract-based working lead coordinates daily execution, manages work backlogs, handles level-two approvals and escalations, tracks risks, and collaborates with the Identity Architect to translate designs into actionable procedures and work plans.
  

• Responsibilities:
  

  • Lead daily IAM operational execution, managing access requests, level-two approvals, ticket queues, exceptions, and remediation.
    

  • Manage and prioritize IAM work items, status tracking, dependencies, and aging work within Jira.
    

  • Partner with platform teams managing Microsoft Entra ID, Microsoft Active Directory, Saviynt, PAM, MFA, and secrets management.
    

  • Translate technical designs from the Identity Architect into executable procedures, controls, runbooks, and implementation plans.
    

  • Establish daily follow-up rhythms, produce status and risk metrics for leadership, and drive process optimization/automation.
    

  • Represent the IAM team in stakeholder, design, and change management meetings while supporting audit and compliance evidence requirements.
    

  • Coach and guide IAM team members without requiring formal authority.
    

Requirements

Qualifications: Years of Experience & Tech Stack

• Years of Experience:
  

  • Minimum: 7+ years of experience in Identity and Access Management, cybersecurity operations, identity operations, ITSM, infrastructure operations, or related disciplines.
    

• Tech Stack:
  

  • Directory & Identity Platforms: Microsoft Active Directory, Microsoft Entra ID.
    

  • Work & ITSM Management: Jira, ITSM frameworks/platforms.
    

  • Security & Access Technologies: Privileged Access Management (PAM) platforms, Multi-Factor Authentication (MFA) technologies, secrets-management platforms.
    

Preferred Skills / Advantage

• Regulated Industry Experience: Experience in critical infrastructure, electric utilities, NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) requirements, SOX controls, or IT General Controls (ITGC).
  

• Advanced IAM Platforms: Direct experience with Saviynt, SailPoint, CyberArk, or Microsoft Entra ID Governance.
  

• Certifications & Training: ITIL certification or formal ITSM training.
  

• Technical & Automation Capabilities: Experience with PowerShell, APIs, workflow automation, and operational data analysis/reporting tools.
  

• Cross-Functional Coordination: Demonstrated success coordinating analysts, engineers, architects, application owners, and audit/compliance stakeholders.