Chief Commercial Officer

JOB SUMMARY

Our client is one of the leading technology companies in Africa. They looking for a Chief Commercial Officer (CCO) that will lead the company's commercial strategy, overseeing sales, marketing, business development and product commercialisation. The ideal candidate will drive revenue growth, market expansion, customer acquisition and retention while ensuring the achievement of the company's commercial objectives.


JOB RESPONSIBILITIES

• Develop and implement commercial strategies to achieve revenue and profitability targets.
  
• Lead sales teams, manage performance and drive business growth across all Strategic Business Units (SBUs).
  
• Identify new business opportunities, strategic partnerships and potential markets.
  
• Oversee marketing activities, brand positioning and go-to-market strategies.
  
• Drive the commercialisation and sales of technology solutions and services.
  
• Build and maintain relationships with key clients, C-suite executives and strategic partners.
  
• Monitor market trends, competitor activities and customer needs.
  
• Manage commercial budgets, sales forecasts and profitability.
  
• Drive customer satisfaction, retention and account growth.
  
• Collaborate with other departments and report commercial performance to management.
  

 JOB REQUIREMENTS

• Bachelor's degree in any discipline, preferably technology-related. An MBA is an added advantage.
  
• Minimum of 12 years' relevant experience, with at least 5–8 years in senior commercial or sales leadership.
  
• Proven experience managing revenue targets and full P&L responsibilities.
  
• Strong background in IT consulting, managed services, digital transformation or enterprise technology solutions.
  
• Experience leading high-performing, multi-country sales teams.
  
• Proven track record in business development, enterprise sales and strategic account management.
  
• Strong understanding of B2B sales, pricing strategies and go-to-market planning.
  
• Excellent leadership, negotiation, communication and stakeholder management skills.
  
• Strong commercial acumen, strategic thinking and results orientation.
  

KEY PERFORMANCE INDICATORS (KPIs)

• 100% achievement of annual revenue targets.
  
• 100% achievement of revenue targets across all SBUs.
  
• Minimum pipeline conversion rate of 20%.
  
• Achievement of new customer acquisition targets.
  
• Successful engagement of the top 50 strategic accounts.
  
• Achievement of agreed gross profit margin targets.
  
• 100% retention of recurring-revenue customers.
  
• Timely team goal-setting and monthly KPI reviews.
  
• 100% implementation of approved sales and marketing plans.