Requirements

Scope of the project: Under limited supervision the employee will design, develop, test, configure, implement and provide top-level support for the ServiceNow platform used by ITSM stakeholders in the Department of Admin. The employee will research third party/cloud solutions to ensure successful integration of the technology and provide knowledge transfer to team members. They will be deep application and technology skillset subject matter experts. The Sr. Software Engineer plays a critical role in mentoring Software Engineers and Associate Software Engineers to ensure we are growing future talent

Daily Duties / Responsibilities: -Maintains the three environments (Dev, Test, Production) of ServiceNow for Admin, including

configurations, changes, system updates promotions, cloning, and security.

• Create, maintain and enhance forms, workflows, cloud integration and 3rd party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
• Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource

provisioning and governance. utilize ServiceNow toolset to enhance workflow for process automation.

Required skills (must include years of experience, in order of importance):

1. -Strong knowledge and experiencing

managing/developing a large scale ServiceNow environment

1. -ITSM concepts and Framework
2. -Server API Development
3. -Powershell

Required Education:

A bachelor's degree in communications,

business administration, computer science,

Management of information science, or related

field, and two years of hands-on experience

with implementing Information Technology

Infrastructure Library (ITIL),

OR an associate

degree in communications, business

administration, computer science, management

information science or a related field and four

years of hands-on experience with

implementing ITIL.

ADDITIONAL SKILLS:

-Must be able to work both independently and in a team environment

-Ability to communicate and gather technical requirements from customers.

-Ability to maintain positive working relationships with staff, users, management, vendors and other officials

Required Skills

Skill Type

Skill Name

CertificationEducationLicenseOtherSkill Bachelor's degree in communications, business administration, computer science, Management of information science, or related field (associate's degree & four years of experience with implementing ITIL can substitute).

CertificationEducationLicenseOtherSkill 2+ years two years of hands-on experience with implementing Information Technology Infrastructure Library (ITIL),

CertificationEducationLicenseOtherSkill Experience managing/developing a large scale ServiceNow environment.

CertificationEducationLicenseOtherSkill ITSM Concepts and Framework.

CertificationEducationLicenseOtherSkill Server API Development

CertificationEducationLicenseOtherSkill Powershell

Preferred Skills

There are currently no preferred skills to display. Please review job description.

Attachments

Benefits

Maintains the three environments (Dev, Test,

Production) of ServiceNow for Admin, including

configurations, changes, system updates promotions, cloning, and security.

- Create, maintain and enhance forms, workflows, cloud integration and 3rd party

integrations to the ServiceNow platform. Including automation and/or additional self-

service features and functions.

- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud

resource

provisioning and governance. utilize ServiceNow toolset to enhance workflow for

process automation.

Required skills (must include

years of experience, in order of

importance):

1. -Strong knowledge and experiencing

managing/developing a large scale

ServiceNow environment

1. -ITSM concepts and Framework
2. -Server API Development
3. -Powershell

Required Education:

A bachelor's degree in communications,

business administration, computer science,

Management of information science, or related

field, and two years of hands-on experience

with implementing Information Technology

Infrastructure Library (ITIL),

OR an associate

degree in communications, business

administration, computer science, management

information science or a related field and four

years of hands-on experience with

implementing ITIL.

ADDITIONAL SKILLS:

-Must be able to work both

independently and in a

team environment

-Ability to communicate and

gather technical

requirements from

customers.

-Ability to maintain positive

working relationships with

staff, users, management,

vendors and other officials

Work Address: OTIS and DIS: 4430 Broad Rd,

Columbia SC 29210

VPN or state equipment?

VPN

Interview format: Virtual or in-

person?

In-person