Engagement Lead ( Arabic)

Role Overview

The Engagement Lead is responsible for day-to-day execution of engagement initiatives, ensuring students, schools, and partners remain active, supported, and engaged throughout the program lifecycle.

This role is highly execution-focused and ensures that plans turn into measurable participation, completion, and retention.

Key Responsibilities

1. Engagement Execution & Operations

• Execute student and school engagement plans
  
• Coordinate workshops, online sessions, and school visits
  
• Manage logistics, schedules, and communications
  
• Support onboarding activities during pilot and scale-up phases
  

2. Relationship Support & Communication

• Serve as secondary point of contact for schools and partners
  
• Respond to queries, requests, and issues in a timely manner
  
• Escalate complex issues to the Partnership Manager or PMO
  
• Maintain positive, professional relationships with stakeholders
  

3. Tracking, Reporting & Feedback

• Track engagement metrics such as:
  
  • Attendance
    
  • Course participation
    
  • Drop-off rates
    
• Collect feedback from students and schools
  
• Share insights with Content, LMS, and PMO teams
  
• Support continuous improvement initiatives
  

4. Coordination & Support

• Support marketing campaigns and activations
  
• Coordinate with Admin & Reporting Executive for accurate data capture
  
• Maintain engagement calendars, trackers, and logs
  

Requirements

Education & Experience Requirements

Education

• Bachelor’s degree in:
  
  • Education
    
  • Business
    
  • Communications
    
  • Social Sciences
    
  • Public Relations
    
• Additional certifications in project coordination or education programs are a plus
  

Experience

• 3–6 years of experience in:
  
  • Program coordination
    
  • Engagement or outreach roles
    
  • Education or youth programs
    
• Experience working with schools or student groups is strongly preferred
  

Skills & Competencies

• Preferably (Female - Arabic Speaker)
  
• Strong organizational and coordination skills
  
• Excellent interpersonal and communication skills
  
• Attention to detail and follow-through
  
• Ability to manage multiple priorities
  
• Comfortable working with students and educators