We are looking for a Customer Service Representative (CSR) with excellent verbal and written communication skills to handle customer inquiries and provide support across multiple communication channels.

Requirements

Key Responsibilities

Customer Support: Assist customers with inquiries, concerns, and service-related requests.
Chat Support: Handle customer queries through live chat and provide timely, accurate responses.
Calling Support: Manage inbound and outbound calls professionally and efficiently.
Email Support: Respond to customer emails with clear, accurate, and professional communication.
Ensure a positive customer experience through effective communication and timely resolution of issues.

Required Skills & Qualifications

Minimum 2 years of relevant experience in customer service or customer support.
Excellent verbal and written communication skills.
Experience handling customer support through calls, chats, and emails.
Strong interpersonal skills and a customer-focused approach.
Ability to handle customer queries professionally and efficiently.

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