Job Description: Technical Business Analyst – Telecom

Role: Technical Business Analyst (Tech BA)
Domain: Telecommunications
Experience: Relevant experience in Technical Business Analysis and Telecom domain

Job Summary

We are looking for a Technical Business Analyst with experience in the telecommunications domain. The candidate should have strong requirements-gathering and documentation skills, the ability to understand technical systems, and experience working with business stakeholders and technical teams.

Key Responsibilities

• Gather, analyse, and document business and technical requirements.
  

• Conduct stakeholder interviews and requirement-gathering workshops.
  

• Prepare BRDs, FRDs, user stories, process flows, and functional specifications.
  

• Analyse telecom business processes, systems, and technical requirements.
  

• Coordinate with telecom engineers, developers, testers, and project managers.
  

• Perform gap analysis, impact analysis, and process improvement.
  

• Support system integration, testing, UAT, and implementation activities.
  

• Track requirements, risks, issues, and project deliverables.
  

• Maintain project documentation and communicate with stakeholders.
  

Mandatory Skills

• Experience as a Technical Business Analyst.
  

• Telecommunications domain knowledge.
  

• Strong requirements gathering and documentation skills.
  

• Experience preparing BRDs, FRDs, user stories, and process flows.
  

• Stakeholder management and communication skills.
  

• Technical analysis, gap analysis, and impact assessment.
  

• Experience supporting UAT and end-to-end project delivery.
  

Desirable Skills

• Telecom OSS/BSS systems.
  

• Mobile networks, fixed-line networks, and broadband services.
  

• Network connectivity, IP networking, and telecom infrastructure.
  

• API and system integration knowledge.
  

• Agile/Scrum, Jira, and Confluence.