AU RTO Student Administrator (WFH) | ZR_1362_JOB

This is a remote position.

AU RTO Student Administrator (Remote)

About PeoplePartners

• Great careers start with great people — and at PeoplePartners, people come first.
  
• We’re a Great Place to Work® certified company connecting talented professionals with exciting opportunities and Australian businesses. Here, you’ll get more than a role: you’ll gain global exposure, meaningful learning opportunities, and room to grow your career while being part of a vibrant, supportive culture.
  
• We believe great work happens when people feel trusted, valued, and connected. If you’re ready to build your career with a team that takes its work seriously — without taking itself too seriously — you’ll feel right at home.
  

Role Overview

• Great student experiences don’t happen without great administration behind them.
  
• As our AU RTO Student Administrator, you’ll support one of our Australian clients by keeping the details behind the student journey accurate, complete, and moving on time.
  
• Student records, attendance, competency results, assessment evidence, work placement documentation, and compliance-related administration will all pass through your hands. You’ll be the person who catches the missing field, spots the discrepancy, and makes sure student files are exactly where they need to be.
  
• If Australian RTO administration is familiar territory — and a perfectly maintained student file gives you a strange amount of satisfaction — this role has your name all over it.
  

Key Responsibilities:

• Process student attendance records accurately and on time.
  
• Process competency records and student results.
  
• Manage student withdrawals according to established procedures.
  
• Process assessment evidence submitted by trainers.
  
• Maintain work placement booklets and supporting documentation.
  
• Review student files for missing or incomplete documentation.
  
• Identify and resolve discrepancies in student records.
  
• Maintain accurate and up-to-date student records.
  
• Work across Student Management Systems (SMS) and Learning Management Systems (LMS).
  
• Support trainers and the broader team with student administration.
  
• Complete administrative tasks within required timeframes.
  
• Manage assigned workload independently and consistently.
  

Requirements

Required Qualifications

• 2+ years of relevant administration experience, ideally within an Australian RTO environment.
  
• Experience with Australian RTO administration.
  
• Experience using Student Management Systems.
  
• Experience using Learning Management Systems.
  
• Experience with high-volume or detail-heavy data entry.
  
• Strong accuracy and attention to detail.
  
• Strong problem-solving and analytical skills.
  
• Strong written and verbal communication skills.
  
• Ability to identify missing, incomplete, or inconsistent information.
  
• Ability to manage workload independently and meet deadlines.
  

Preferred Qualifications:

• Experience with VETtrak.
  
• Experience with Cloud Assess.
  
• Broader experience working across RTO systems and student administration platforms.
  

Why Join PeoplePartners?

• Joining PeoplePartners means becoming part of a Great Place to Work® certified culture where your contribution matters and your career has room to move.
  
• You’ll enjoy the advantages of a work-from-home setup while gaining valuable exposure to an Australian business environment. You’ll have opportunities to learn, develop your capabilities, and grow your career, backed by a people-first team that values trust, connection, and great work.
  
• And working remotely doesn’t mean working disconnected. Our culture includes employee engagement activities and opportunities to connect, learn, and celebrate with the wider PeoplePartners community.
  
• If you know Australian RTO administration, care about getting every detail right, and want a role where accuracy genuinely makes a difference, we’d love to hear from you. Apply through PeoplePartners and show us what great student administration looks like.
  

Work Details

• Work Setup: Remote / Work from Home.
  
• Environment: Supporting an Australian RTO.
  
• Schedule: Monday to Friday.
  
• Working Hours: Day-shift (AEST).
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.